Table Service Associate

Job Summary of Table Service Associate:

Your tasks as a Table Service Associate at IHOP encompass offering immediate, efficient, and friendly service to all patrons. Responsibilities include greeting and seating clients, recording and serving orders, accepting payments, and making sure tables are promptly cleared and reset for the next diner, all while fostering a welcoming and pleasant dining ambiance.

Responsibilities of Table Service Associate:

• Build and uphold professional and productive working partnerships with IHOP staff and clientele.
• Carry out the IHOP service guidelines as per standard operating procedures to uphold excellent guest service.
• Deal with guest grievances in a professional, respectful, and prompt manner, show appreciation for their feedback, and extend an invitation for a return visit.
• Absorb and implement IHOP terminology, shorthand references, methodologies, and familiarity with plating and menu specifics.
• Ensure compliance with standard operating methods for managing guest checks and server cash transactions.
• Ensure all necessary items are stocked and rotated in the service zones and dining room in alignment with assigned shifts.
• Observe and abide by the health, sanitation, and safety guidelines mandated by local authorities and standard operating procedures.

Physical demands of Table Service Associate:

• While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools or controls
• Reach with hands and arms; and climb or balance.
• The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell
• The employee occasionally must lift and/or move up to 25 pounds.

Meeting the Physical Demands outlined in this description is essential for employees to successfully execute the key functions of the job. Reasonable accommodations can be put in place to facilitate individuals with disabilities in meeting these critical requirements.