Food Service General Manager

Job Summary of Food Service General Manager:

The Food Service General Manager role at IHOP entails overseeing the operation of a designated unit by executing crucial tasks that promote the restaurant's efficient, effective, and profitable performance. You will be tasked with managing both front-end and back-end operations, consistently upholding IHOP's quality and service standards, and motivating your team to reach sales and operational targets.

Responsibilities of Food Service General Manager:

• Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit
• Recruit, train, develop and retain team members
• Conduct on-going coaching and administer the restaurant hourly compensation plan.
• Deliver performance appraisals
• Communicate and enforce company policies
• Ensure food safety and presentation is in compliance with SOP standards
• Follow and enforce proper register/cash-handling procedures.
• Implement national and local marketing promotions
• Complete all required reports and paperwork.
• Handle paperwork accurately and on a timely basis.
• Maintain personnel files with appropriate employment and legal documents.
• Perform other duties as assigned. This job description is not all inclusive.

Qualifications of Food Service General Manager:

• Competence in supervising, fostering, and cultivating a team's potential
• Demonstrated leadership abilities
• Proficient in analyzing and adjusting profit and loss statements to optimize financial outcomes
• Possess a minimum of three years of supervisory experience in the casual dining industry or a similar market
• Owning a valid driver's license is compulsory
• Capability in managing restaurant tools and systems, including both kitchen and customer service facilities, is necessary.

Physical Demands of Food Service General Manager:

• Standing, walking, and sitting are common activities that the employee will regularly engage in while carrying out their job duties.
• The job often requires the worker to employ their hands for grasping, handling, or perceiving objects, tools, or controls; reaching with their arms and hands; bending, kneeling, or crouching; talking or listening; and experiencing tastes or odors.
• The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and distance vision.

FAQ's:

Q) Does IHOP hire for breakfast-centric service?

A) Yes, breakfast is a primary focus.

Q) Are griddle cooking roles available?

A) Yes, cooks handle pancakes and breakfast items.

Q) Do servers manage high table turnover?

A) Yes, table pacing is important during peak hours.

Q) Are overnight shifts offered at some locations?

A) Yes, select restaurants operate 24 hours.

Q) Is early morning availability important?

A) Yes, opening shifts are common.