Operations Manager

Scooter's Coffee

Rock Falls, IL, 61071

Other

20 February 2026

Job Summary of Operations Manager:

The Operations Manager primary responsibility within a Scooter's Coffee branch is to oversee staffing, sales efforts, and daily operational tasks. It is crucial for them to exhibit a cheerful and energetic approach towards both employees and customers. This role centers around constructing and leading a customer-centric team of baristas, creating a high-energy workplace, driving sales performance, increasing profitability margins, and exemplifying a participative management style.

Benefits of Operations Manager:

Paid Time Off
Flexible Schedule
Employee insurance payments covered by the employer's financial support
401k Available
Opportunity for Growth

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee, we live our core values of integrity, love, humility, and courage and we are looking for talented, passionate, amazing people to join our team.You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.

FAQ's:

Q) Does Scooter’s Coffee hire for drive-thru-only locations?

A) Yes, many stores operate exclusively through drive-thru service.

Q) Are barista roles focused on speed and accuracy?

A) Yes, fast beverage preparation is essential.

Q) Do employees work in compact kiosk environments?

A) Yes, workspaces are typically small and fast-moving.

Q) Are morning shifts the busiest?

A) Yes, early hours experience peak demand.

Q) Is multitasking required during rush periods?

A) Yes, staff handle orders, drinks, and payments simultaneously.