Bakery Coordinator

Company Overview:

Wingstop is a global leader in delivering bold, flavorful experiences through freshly prepared wings, hand-cut fries, and signature sauces. With a focus on quality, teamwork, and innovation, Wingstop continues to expand its footprint worldwide. Joining Wingstop means becoming part of a high-energy, growth-driven organization where leadership, accountability, and operational excellence are key to success.

Role and Responsibilities:

As a Bakery Coordinator at Wingstop, you will take charge of daily operational excellence, drive efficiency, and lead team development while maintaining Wingstop's high standards for quality and customer satisfaction. This position requires a proactive leader who thrives in a fast-paced environment and is passionate about people, process improvement, and delivering exceptional results.

• Oversee the day-to-day operations to ensure excellence in food quality, customer service, cleanliness, and teamwork.
• Recruit, train, and develop team members to foster an environment of respect, collaboration, and enthusiasm.
• Lead by example through hands-on engagement and strong customer interaction.
• Manage inventory, scheduling, and ordering processes to optimize efficiency and control costs.
• Monitor financial performance, set goals, and implement strategies to increase revenue and profitability.
• Ensure strict adherence to health, safety, sanitation, and company compliance standards.
• Conduct regular team meetings to align goals and reinforce company values.
• Collaborate with regional leadership to execute marketing campaigns and community engagement initiatives.
• Resolve customer concerns promptly and professionally to maintain strong satisfaction ratings.
• Promote continuous improvement and team growth through mentorship and skill-building opportunities.

Required Skills and Experience:

• Proven leadership experience in managing restaurant or food service operations, preferably within Wingstop or similar establishments.
• Valid Food Manager Certification required.
• Valid TABC Certification required.
• Reliable transportation and ability to travel between store locations as needed.
• Flexible availability, including evenings, weekends, and holidays.
• Adherence to Wingstop's uniform standards, including slip-resistant black shoes.
• Bilingual proficiency in English and Spanish is preferred but not mandatory.
• Excellent communication, problem-solving, and team-building skills.
• Strong ethical standards, accountability, and a professional demeanor.
• Commitment to delivering outstanding guest experiences and mentoring staff for success.

Compensation and Benefits:

• Competitive salary based on experience and performance.
• Monthly performance-based bonus incentives.
• Comprehensive medical, dental, and vision insurance coverage.
• Accident and hospitalization insurance to support financial stability during emergencies.
• Life insurance coverage to safeguard dependents' financial security.
• Vacation pay and monthly incentive programs.
• Discounted meals at Wingstop and Jersey Mike's locations during work shifts.
• Career advancement opportunities and internal promotion pathways.
• Dynamic and collaborative work environment that fosters teamwork and personal growth.

Salary:

• Competitive salary determined by experience and qualifications.
• Combination of base pay and monthly performance bonuses.
• Final compensation based on candidate evaluation and interview performance.

About Wingstop:

Wingstop is more than just a restaurant it's a flavor destination built on authenticity, passion, and boldness. With a mission to serve fresh, made-to-order wings and create exceptional dining experiences, Wingstop continues to grow globally. The company values integrity, teamwork, and leadership, offering employees opportunities to learn, grow, and succeed. Wingstop is proud to be an equal opportunity employer that fosters an inclusive, collaborative, and empowering workplace where every team member is encouraged to make an impact.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.