Field Supervisor

Field Supervisor

Job Summary of Field Supervisor:

This position involves supervising various restaurant branches in a specific area. The role focuses on maintaining high operational standards, fostering staff growth, ensuring customer happiness, and managing financial success throughout multiple establishments. Strong leadership skills, strategic thinking, and the capacity to steer management teams towards meeting company objectives are essential for this position.

Job Duties and Responsibilities of Field Supervisor:

• Train and mentor management teams for effective leadership in overseeing individual restaurant operations.
• Maintain the alignment of company objectives, anticipations, and ventures to guarantee uniform implementation throughout all branches.
• Manage the recruitment, orientation, and evaluation processes for restaurant managers and supervisors.
• Foster a culture of customer contentment by actively responding to input and upholding exceptional service criteria.
• Guarantee adherence to operational procedures, safety measures, and legal regulations.
• Recognize and address operational obstacles by introducing sustainable fixes.
• Evaluate financial outcomes and enhance performance in crucial metrics.
• Assist with the introduction of new products, marketing campaigns, and promotional activities within retail locations.
• Acknowledge exceptional achievements, exchange successful strategies, and promote teamwork throughout the area.
• Be prepared to remain adaptable in working various shifts, including weekends and holidays, if necessary.

Qualifications and Experience of Field Supervisor:

• Demonstrated leadership involvement for at least five years within the restaurant, retail, or hospitality industry is required.
• Proficient financial understanding paired with the capacity to impact organizational results.
• Demonstrated achievement in overseeing multiple operational units and cultivating top-performing staff.
• Proficient abilities in expressing thoughts through both written and spoken language.
• Effective organizational abilities, problem-solving capabilities, and efficient time management expertise.
• The capacity to draw in, hire, and maintain exceptional leadership personnel.

Benefits of Field Supervisor:

• Full coverage health, dental, and vision insurance options.
• A retirement savings plan featuring an employer's contributions that match a portion of the employee's own contributions is known as a 401(k) plan with a company match.
• Short-term and long-term disability insurance offers protection for individuals in case they are unable to work due to an illness or injury, for either a brief or an extended period of time.
• Life insurance and flexible spending accounts are two financial products that provide security and flexibility for individuals and families.
• Time off with pay and compensated training.
• Eligibility for company-provided car, phone, and laptop is determined by one's position within the organization.
• Opportunities for scholarships and programs aimed at enhancing professional growth.
• Staff perks, support initiatives, and acknowledgment incentives.

Salary:

• The annual base salary commences at $60,000.
• Bonuses tied to monthly performance can reach as high as $1,600.

About Baskin Robbins:

Baskin Robbins is a well-known name in the ice cream and specialty dessert sector worldwide, appreciated for its extensive range of flavors and dedication to high standards. By emphasizing creativity, efficient operations, and customer happiness, Baskin Robbins nurtures a vibrant and encouraging atmosphere for its staff members. Through its ongoing global expansion, Baskin Robbins presents promising prospects for those eager to make a meaningful impact within a renowned and thriving company.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.