Assistant Manager

Description:

As an Assistant Manager at Papa John's, you will play a crucial role in supporting the General Manager to oversee all aspects of restaurant operations. Your primary objective will be to ensure the consistent delivery of exceptional quality products and outstanding customer service, ultimately contributing to the restaurant's profitability. We are seeking a dynamic, team-oriented leader who can inspire and motivate their team, fostering a culture of pride and accountability. Key responsibilities include managing daily operations, diligently executing all company policies, procedures, and systems. You will also be vital in ensuring strict adherence to all federal, state, and local regulations, upholding the highest ethical business practices. This role demands a proactive approach to maintaining our high standards and a commitment to operational excellence.

Responsibilities:

• Collaborate closely with the General Manager in overseeing all operational facets of the restaurant, guaranteeing premium product quality and stellar customer experiences, which are essential for financial success.
• Cultivate a high-performing team environment by fostering pride and accountability among team members.
• Direct and manage all operational activities, ensuring meticulous execution of company policies, standard operating procedures, and established systems.
• Ensure unwavering compliance with all applicable federal, state, and local laws, alongside maintaining robust ethical business conduct.
• Contribute significantly to achieving profit targets by diligently adhering to company guidelines and goals, precisely utilizing the Point of Sale (POS) system.
• Efficiently manage cash handling procedures, including accurate reconciliation and deposits.
• Assist in maintaining optimal inventory levels through the diligent application of company systems and guidelines, actively working to minimize waste and loss.
• Safeguard company assets by ensuring the restaurant premises are consistently clean, safe, and well-organized, strictly adhering to all safety and security protocols.
• Demonstrate unwavering dependability and a strong sense of urgency in achieving desired outcomes and meeting deadlines.
• Take responsibility for opening or closing shifts, including all associated duties and security measures.
• Be available to work a flexible schedule, including various shifts per week, weekdays, and weekends, as business demands.

Qualifications:

• Minimum of one (1) year of experience in a supervisory or management role within the food service or retail industry.
• Possession of a high school diploma or equivalent (GED).
• Must be legally authorized to work in the United States.
• Demonstrated ability to manage cash effectively and accurately.
• Valid driver's license and reliable personal transportation are required.
• Must be at least 18 years of age.
• Proven successful and stable employment history.
• Capable of lifting at least 50 lbs unassisted.
• Adept at performing all job duties across various positions within the restaurant, including pizza delivery.
• Ability to effectively lead a team during a shift without direct supervision.
• Proficiency in operating standard office equipment, including phones, computers, fax machines, and copiers.
• Highly dependable and consistently punctual.

Benefits:

• Competitive wage structure.
• Significant opportunities for career advancement, with most promotions occurring from within our organization.
• Attractive food discounts for employees.
• Access to comprehensive training programs and opportunities for continuing education.
• Potential for long-term growth, including the possibility of becoming a Papa John's Franchisee.
• Enjoy working in a supportive, fun, and nurturing environment where you will acquire invaluable business and people management skills.

FAQ's:

Q) Does Papa John’s hire for production-focused kitchens?

A) Yes, roles focus on pizza assembly and oven operations.

Q) Are delivery and in-store roles separated?

A) Yes, responsibilities differ by position.

Q) Are online orders a major part of daily volume?

A) Yes, most orders are received digitally.

Q) Do employees manage rush-based production flow?

A) Yes, kitchens operate in timed production cycles.

Q) Is night-shift availability common?

A) Yes, late-evening shifts are frequently staffed.