Wingstop Store Manager

Company Overview

Wingstop is a globally recognized restaurant brand driven by a passion for flavor, operational excellence, and teamwork. As a Store Manager, you will take charge of a fast-paced, high-performing restaurant, ensuring top-tier food quality, guest satisfaction, and staff development. This role is designed for experienced restaurant leadersespecially those with prior Wingstop experiencewho are eager to drive operational success, empower team members, and make a meaningful impact within a growing company.

Role and Responsibilities

As a Store Manager, you will lead all aspects of restaurant operations to deliver an exceptional experience for every guest while maintaining the highest standards of quality, service, and compliance.

• Oversee daily restaurant operations to ensure food quality, customer service, hygiene, and teamwork consistently meet Wingstop standards.
• Recruit, train, and develop employees in a supportive, motivating, and performance-driven environment.
• Lead by example, fostering accountability and a culture of hospitality and excellence among the team.
• Optimize cost efficiency through effective inventory control, scheduling, and procurement processes.
• Monitor financial performance, set goals, and implement strategies to boost profitability and productivity.
• Ensure strict compliance with all health, safety, and sanitation standards as well as company policies.
• Conduct regular team meetings to align objectives and reinforce company values.
• Collaborate with district and regional leaders to execute marketing initiatives and strengthen community engagement.
• Address guest feedback promptly and professionally to maintain high satisfaction levels.
• Promote a culture of continuous improvement and professional growth for all employees.

Required Skills and Experience

• Proven ability to lead and manage restaurant operations efficiently, with preference for prior Wingstop leadership experience.
• Valid Food Manager Certification is required.
• Active TABC Certification must be maintained.
• Reliable transportation and ability to commute to designated store locations.
• Flexibility to work varied hours including nights, weekends, and holidays.
• Compliance with uniform standards, including non-slip black footwear.
• Bilingual (English and Spanish) preferred but not required.
• Strong interpersonal communication, conflict resolution, and leadership abilities.
• Commitment to delivering outstanding guest experiences and inspiring team excellence.
• Demonstrates integrity, accountability, and professionalism in all responsibilities.

Compensation and Benefits

• Competitive salary with performance-based incentives and bonus opportunities.
• Comprehensive health, dental, and vision insurance plans.
• Accident and disability insurance for added financial protection.
• Paid vacation and monthly incentive programs.
• Employee discounts on Wingstop's signature menu items.
• Clear paths for advancement and internal promotion within the company.
• Energetic and inclusive work environment that encourages collaboration and teamwork.
• Opportunities to positively impact both your team and local community.

Salary

• Compensation is competitive and based on experience, performance, and market benchmarks.
• Fixed salary with monthly incentive-based rewards.
• Final offer determined after evaluation of qualifications and interview performance.

About Wingstop

Founded in 1994, Wingstop has evolved into a global leader in the restaurant industry, celebrated for its crave-worthy flavors, innovative approach, and commitment to excellence. With a mission to serve the world flavor, Wingstop focuses on delivering high-quality food and creating unforgettable guest experiences. The company empowers employees to grow through mentorship, teamwork, and leadership development. Wingstop's culture is built on authenticity, integrity, and collaborationencouraging team members to lead with passion and purpose. Join Wingstop and be part of a brand that's redefining flavor and inspiring success, one restaurant at a time.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.