Banquet Manager

The incumbent in this position is responsible for planning the details pertaining to banquets and special events within Golden Nugget Lake Tahoe. Set-ups, inventory of tables, chairs, props and overseeing all banquet staff. Responsible for on-site management of each banquet or special event. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Hires, trains, motivates, evaluates, and directs banquet staff in order to ensure that team members receive adequate guidance and resources to accomplish established department objectives.
• Check BEO’s for daily event set up, service, and strike, also checks BEO’s for set up requirements for the rest of the week.
• Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all tables, chairs, props, office supplies, VIP supplies, and linen.
• Daily and weekly checklist of items needing repaired and constant communication with the facilities staff.
• Cleans and organizes storage. Check light bulbs and vacuums floor in ballroom.
• Does weekly checklist on repairs and maintenance needed for ballrooms.
• Act as a representative of Golden Nugget Lake Tahoe by providing information on all aspects of company services and facilities.
• Establishes department standards, guidelines and objectives.
• Responsible for daily and weekly scheduling of banquet staff.
• Ordering supplies needed to do the job.
• Counseling and coaching of all banquet staff members.

SUPERVISORY RESPONSIBILITIES:

Catering and Banquet staff

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• Transport heavy equipment throughout property moving equipment and tables needed to service banquet events.
• Operate cleaning equipment, pallet jacks, and kitchen equipment.
• Review and comprehend any necessary documentation.
• Stand throughout an eight-hour shift.
• Effectively and efficiently move throughout the banquet and the kitchen area.
• Communicate effectively with customers and co-workers alike.
• Speak English.
• Follow diagrams and specific instructions.
• Read BEO’s and staff accordingly.
• Minimum age requirement is 21.

EDUCATION and/or EXPERIENCE:

Banquet Manager experience.

High school diploma or equivalent.

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT:

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

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