Service Director

Levy Sector

Yonkers, NY, 10705

Full Time

24 April 2026

Restaurant Associates

Position Title: Service Director

Salary: $100,000 - $110,000

Other Forms of Compensation:

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

The Service Director leads the front-of-house experience for a high-end, design-driven restaurant, ensuring every guest interaction reflects the highest standards of hospitality, precision, and elegance. This role oversees daily service operations, drives team performance, and partners closely with culinary leadership to create a seamless, elevated dining experience.

Key Responsibilities
• Oversee all front-of-house service operations, ensuring refined, attentive, and anticipatory hospitality throughout each service period.
• Lead, train, and inspire service teams, including captains, servers, bartenders, and support staff, to maintain consistency, polish, and a deep understanding of guest expectations.
• Develop and maintain service standards, steps of service, and training systems that reflect a luxury dining environment.
• Maintain a strong floor presence, actively engaging with guests, resolving issues, and ensuring memorable experiences.
• Partner with the culinary and beverage teams to support menu launches, wine education, pairing experiences, and special events.
• Manage labor, scheduling, and staffing levels to uphold service quality while meeting financial targets.
• Uphold all health, safety, and sanitation requirements and maintain a well-organized, efficient front-of-house operation.
• Support recruitment, onboarding, and ongoing development of front-of-house talent.
• Drive a culture of professionalism, hospitality, and continuous improvement.

Preferred Qualifications
• 5 years of leadership in fine dining, luxury hospitality, or high-volume upscale restaurants.
• Deep knowledge of service standards, wine, beverage, and guest-experience programming.
• Strong leadership, communication, and team-development skills.
• Proven ability to manage operations, guest relations, and financial performance simultaneously.
• Experience in design-forward or experiential hospitality environments is a plus.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click hereor copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1484744

Restaurant Associates

Michael Abbey

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FAQ's:

Q) Does Levy hire for venue-based food service roles?

A) Yes, roles support stadiums, arenas, and event venues.

Q) Are event-day schedules common?

A) Yes, staffing aligns with event calendars.

Q) Do employees work in high-capacity environments?

A) Yes, large crowds are common.

Q) Are concession and premium service roles different?

A) Yes, responsibilities vary by service type.

Q) Is adaptability important?

A) Yes, event-driven operations require flexibility.