Shift Leader

Dunkin

North Las Vegas, NV, 89032

Full Time

18 September 2026

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success! ☕

Benefits of working for a Dunkin' franchisee:

Competitive wages
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard

Perks & Benefits:

Competitive hourly pay tips
Paid training and development
Employee discounts on all your Dunkin’ favorites
Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

Lead by example and support your team in delivering top-notch guest service
Keep operations running smoothly - prepping food, managing inventory, or handling cash
Train and coach crew members to be their best
Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
Step in for the manager when needed, help make key decisions

What You Bring to the Table:

Previous experience in food service or retail (leadership experience is a plus!)
A positive attitude and strong communication skills
Ability to multitask and stay cool under pressure
Willingness to work flexible hours, including early mornings, weekends, and holidays
A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way

If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!

Provide excellent guest satisfaction, service speed, and product quality
Previous experience working in a cafe or quick service restaurant preferred
Show passion about results by setting compelling targets and delivering on commitments
Meet safety and sanitation standards
Anticipate and understand guests’ needs and exceed their expectations
Works well in a team environment
Excellent leadership skills, must be able to build and lead a team
Stellar attendance record

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.