Shift Lead

Dunkin

Wawarsing, NY, 12489

Full Time

23 August 2026

SHIFT LEADER – JOIN OUR DUNKIN’ LEADERSHIP TEAM!

Are you a natural leader who thrives in a fast-paced, fun environment Southpaw is looking for Shift Leaders to guide our crew and keep the energy high, the service top-notch, and the coffee flowing!

What You’ll Do:

As a Shift Leader, you’ll help run the show by:

Leading by example and creating a positive, team-first atmosphere
Coaching and motivating crew members to deliver awesome guest experiences
Managing shift priorities, setting goals, and celebrating wins
Keeping things running smoothly by following brand standards and safety guidelines
Solving problems on the fly and keeping the team focused and efficient
Supporting training efforts and helping team members grow

What We’re Looking For:

A people-first mindset with strong communication skills
Experience in food service, retail, or team leadership is a plus
Basic math and computer skills
A calm, focused leader who can think fast and act smart
A great attitude and commitment to keeping things clean, safe, and fun

Why You'll Love It Here:

Competitive pay
Flexible scheduling
Growth and training opportunities
401k
Mental health support with 10 free BetterHelp sessions
Paid time off, healthcare options, and discounts
A fun, respectful work culture where YOU make a difference

Requirements:

Must follow uniform standards
Ability to work on your feet and operate basic restaurant equipment
Passion for delivering fast, friendly service and high-quality food

Pay: $17-$19

Be the reason someone smiles with their coffee. Step into leadership-apply today and grow with us at Dunkin’!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.