Bar Stock Associate

Description:

The Bar Stock Associate (also known as the Back of Bar Attendant) position at Dave & Buster's plays a critical support role in ensuring the bar area functions efficiently, directly contributing to an outstanding guest experience. This is a high-energy role focused on behind-the-scenes operations to support the bartenders and the front-of-house team.

Qualifications:

• Capable of proficiently utilizing the Micros point-of-sale system, which includes processing transactions, handling cash accurately, and reconciling all financial activities at the conclusion of a shift (if cross-trained for service roles).
• Strong command of verbal English for clear and effective interaction with team members and guests.
• Must meet the minimum age requirement of 18 years.
• A natural ability to engage positively with colleagues and foster enthusiasm for the Dave & Buster's atmosphere.

Benefits:

• Dave & Buster's provides a competitive benefits package for many roles, which may include health, vision, and dental insurance, a 401K retirement plan, COMPLIMENTARY GAME PLAY, and more.

Responsibilities:

• Act as a core support to the service team, ensuring the bar is fully stocked and prepared for operation, thereby guaranteeing prompt and superior service to every guest.
• Immediately notify the supervisor or manager of any operational challenges, shortages, or significant issues.
• Take initiative to correct problems proactively, or offer practical suggestions for necessary solutions.
• Contribute to a lively and pleasant environment for both guests and the entire team.
• Strictly adhere to all company protocols regarding beverage and food hygiene and sanitation.
• Assist in managing inventory and supplies, ensuring correct counts and timely restocking of liquor, beer, wine, mixers, garnishes, ice, glassware, and other bar essentials.
• Follow responsible alcohol service guidelines, concentrating on preventing over-intoxication and managing patrons appropriately when necessary.
• Monitor the bar and surrounding area for any situations that may require management intervention or immediate attention.
• Support the service team by running food and drink orders to designated servers or other guest areas as required.
• Maintain speed and efficiency, consistently employing the “Full hands in, Full hands out” methodology for restocking and clearing.
• Aid in setting up and breaking down event or party spaces when needed.
• Help with clearing tables and resetting service areas as dictated by business volume.
• Provide necessary assistance to colleagues or other departments during peak business periods.
• Diligently complete all assigned side work tasks and closing duties at the start and end of each shift to ensure operational readiness.
• Follow precise portioning and dispensing standards to maintain cost control and maximize guest satisfaction.
• Maintain a clean, organized, and safe work environment, properly setting up and dismantling service stations, storage, and preparation areas.
• Work cooperatively with all team members to promote a positive, efficient, and high-morale workplace.
• Be an active and attentive listener to understand needs and effectively communicate with team members.
• Comply with the specific uniform code, maintaining a neat, clean, and professional appearance at all times.
• The physical demands outlined below are representative of those required to successfully perform the core functions of this role.
• Reasonable accommodations are available for individuals with disabilities to perform essential job functions.
• In this role, the team member will be routinely expected to:
• Be flexible and available to work various shifts, including daytime, evenings, and all weekend periods.
• Work in a high-volume, loud, and constantly moving environment.
• Be able to interpret written notes and instructions.
• Lift, push, and transport items weighing up to 30 pounds regularly.
• Move frequently throughout the facility and remain on feet for entire shifts.
• Stand or walk for extended periods without long breaks.
• Regularly engage in reaching, bending, and stooping motions.
• The above statements are intended to generally describe the nature and scope of the work performed by individuals in this position.
• Focus on facilitating a premier guest experience by ensuring the optimal availability of entertainment, food, and beverages through efficient bar support.
• Keep the immediate supervisor informed through open communication regarding all operational issues or significant matters.