Support Crew

Job Summary of Support Crew:

We are on the lookout for affable and dependable individuals to join our staff! As the initial point of engagement, our Support Crew are tasked with promptly acknowledging and aiding our patrons upon their entrance into the restaurant. The paramount goal in this position is to deliver exceptional customer service. If you bring a positive demeanor to work, make an extra effort to ensure guests are pleased and return, work effectively with others in a dynamic environment, and take pride in your role, then this job is the right fit for you!

Responsibilities of Support Crew:

• Provide a swift and respectful reception to customers
• Ensure that the food and beverages are made in line with the set standards of the Brand
• Adhere strictly to the protocols in place for maintaining food safety and sanitation
• Ensure you are familiar with the menu selections, including any promotional deals and limited-time specials
• It is important to maintain a clean and organized workspace to enhance your productivity and focus
• Update inventory based on necessary supply
• Ensure adherence to proper cash-handling protocols during cash register operations

Qualifications of Support Crew:

• Must have the ability to speak, read, and comprehend instructions, short correspondence and policy documents, understand menus and Brand standards as well as converse comfortably with individuals
• Excellent communication and interpersonal skills
• Fluent in English
• Legal documentation establishing your identity and eligibility to be legally employed in this country
• Must be able to work a flexible schedule including evenings, weekends, and holidays

Benefits of Support Crew:

• Competitive Salary
• Having health, dental, and vision insurance in place helps individuals mitigate the financial burden associated with medical, dental, and vision-related expenses
• Voluntary Benefits (AFLAC)
• Employer-provided paid time off includes both vacation and sick days
• We are committed to developing our employees, with the goal of promoting 80% of our staff internally
• Interactive team outings and events aimed at enhancing collaboration and reinforcing team spirit
• Indulge in complimentary coffee and donuts being served
• Access a variety of perks, including discounts, incentives, and exclusive deals for employees

Couto Management upholds a commitment to providing equal employment chances for both existing staff members and potential candidates, devoid of discrimination based on race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any protected characteristic enforced by state, federal, and local legislations. The company respects and abides by applicable laws at all levels of government concerning fair employment practices in all its business locations.

FAQ's:

Q) Does Dunkin hire specifically for beverage-focused roles?

A) Yes, many positions focus heavily on drink preparation.

Q) Are opening shifts common at Dunkin?

A) Yes, early morning shifts are a major part of Dunkin operations.

Q) Is speed important during peak hours?

A) Yes, fast-paced service is essential during morning rush periods.

Q) Do employees handle both food and beverages?

A) Yes, staff are trained to prepare both menu items.

Q) Is multitasking a key requirement?

A) Yes, roles require handling multiple orders simultaneously.