Resturant Manager

Baskin Robbins

153 Pottstown Pike, Chester Springs, PA, 19425

Full Time

1 April 2026

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Using Your Leadership Skills You Will

• Oversee and develop strategies to achieve the store’s financial and guest service goals while addressing the store’s challenges

• Coach and strengthen Assistant Managers and Shift Leads as team leaders

• Serve as a resource: store operations, staffing, company policies and procedures, and resolving key guest issues

Responsibilities Include (partial list):

• Able to perform all duties of restaurant team members

• Ensure that the store is meeting operational and food safety standards

• Deliver outstanding hospitality, guest service, and provide problem resolution

• Ensures that the restaurant correctly executes new products and processes in a marketing window

• Deliver consistent execution of systems and processes

• Ensures a safe, secure, sanitary, and like new environment • Recruit, hire, onboard and develop team members

• Train, motivate, develop, coach, and reward a high performing team • Monitor, appraise and review restaurant employee performance

We'd Love to Hear from People Who Have:

• Experience in the restaurant industry or related industry, quick service and drive thru

experience is a plus

• Excellent communication skills with ability to connect with and motivate team members

• Prior experience leading a team, including training and coaching

• Strong organizational, interpersonal, and problem-solving skills

• Willingness to learn and embrace change in a fast-paced environment

• A team player that has a great attitude, a desire to learn, works well with others, is honest, and

has integrity

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.