Server

Company Overview:

Red Robin isn't your typical burger joint. We're a high-energy, full-service restaurant with a laid-back vibe and a commitment to delivering fun, memorable dining experiences. At Red Robin, we are known for our magnetic personalities, vibrant atmosphere, and passion for creating a welcoming environment. As a Server, you'll be a key part of our Front of House team, ensuring every guest leaves with a smile and a positive memory. Our mission is simple: make it fresh, make it fun, make it memorableand most importantly, make 'em smile.

Role and Responsibilities:

As a Server, you will provide excellent dining experiences by delivering prompt, accurate, and friendly service. You will interact directly with guests, using handheld devices and your outstanding customer service skills to ensure their satisfaction from the moment they walk in to the moment they leave.

• Use handheld technology to efficiently input and organize guest orders for food and drinks.
• Ensure meals and beverages are delivered accurately and promptly to guests.
• Provide a warm, friendly, and attentive dining experience for all guests.
• Collaborate effectively with the front-of-house service team to maintain a seamless guest experience.
• Ensure a clean, welcoming, and hygienic environment for guests at all times.

Required Qualifications:

• Must be at least 18 years of age.

Preferred Qualifications:

• A desire to grow within the restaurant and hospitality industry.

Compensation and Benefits:

• Starting hourly rate of $15.00, plus the potential for tips.
• Unlimited earning potential based on performance and tips.
• Flexible work schedules to accommodate your lifestyle.
• 50% discount on Red Robin meals for you and 25% off for your family members.
• Referral bonuses for recommending new team members.
• Eligibility for Stock Purchase Program after one year of service and 20 hours per week.
• Health, dental, vision, accident, critical illness, and hospital indemnity insurance available for employees 18 and older.
• 401(k) retirement plan with company match up to 4% for employees 21 and older who have completed at least one year of service and work over 1,000 hours annually.
• Paid Time Off (PTO) for employees who have worked at least one year and have a weekly workload of 35 hours or more, accruing at a rate of 0.0192 hours per hour worked.

Work Environment:

As a Server, you will work in a fast-paced environment, interacting with guests, taking orders, and delivering food. Flexibility is important as you'll be required to work evenings, weekends, and holidays as needed to meet the needs of the restaurant.

Physical Demands:

This role requires standing, walking, bending, and lifting up to 50 pounds regularly. Servers must be able to move quickly between tables, perform food and beverage service tasks, and maintain a clean and organized work area. Reasonable accommodations are available for individuals with disabilities to perform essential tasks effectively.

About Red Robin:

At Red Robin Gourmet Burgers and Brews, we focus on inspiring both our Guests and Team Members by providing an atmosphere filled with enjoyment, camaraderie, and exceptional service. We embrace diversity and inclusivity, creating a welcoming environment for all. Many of Red Robin's Managers began as hourly Team Members, demonstrating the company's commitment to offering career growth opportunities. Join the Red Robin community, where we prioritize professional development and happiness for all.

If you're looking to be part of a fun, dynamic team and develop your career in the hospitality industry, Red Robin is the place for you!

FAQ's:

Q) Does Red Robin hire for full-service dining roles?

A) Yes, positions support table-service restaurant operations.

Q) Are refill-focused service standards required?

A) Yes, attentive table service is a key responsibility.

Q) Do kitchen roles handle made-to-order burgers?

A) Yes, kitchen staff prepare customizable menu items.

Q) Are family-dining environments emphasized?

A) Yes, locations cater to family dining experiences.

Q) Does Red Robin use team-based service models?

A) Yes, servers and support staff coordinate closely.