Restaurant Host

Job Summary of Restaurant Host:

The duties of an IHOP Restaurant Host consist of cordially greeting and seating guests upon their arrival or departure, playing a critical role in organizing the guest flow within the establishment. The Restaurant Host position at our restaurant necessitates a blend of outstanding technical proficiencies and engaging interpersonal talents. Successful performance involves managing simultaneous food and beverage orders and deliveries while upholding the distinguished service standards. In addition to operational tasks, Restaurant Hosts are entrusted with managing financial transactions, encompassing both cash and credit card payments. A competent Restaurant Host plays a vital part in ensuring guests satisfaction by demonstrating warmth, respect, flexibility, and dependability, contributing to a pleasant dining atmosphere. The right individual for this role will display problem-solving abilities and a cooperative spirit when working within the team setting.

Responsibilities of Restaurant Host:

• Receiving, directing, and guiding patrons.
• Extends the courtesy of opening the door to greet guests as they come and go.
• Meeting the specific needs of guests, including provisions for boosters, highchairs, and disabilities.
• Protocol for handling to-go and delivery requests
• When a restaurant is experiencing high levels of activity, it is important to have a system in place to effectively handle the waiting list and ensure that guests are accommodated in a timely manner
• Giving advice on menu options along with supplementary information.
• Suggesting extra products in fitting situations.
• Recording customer preferences via digital applications, paper forms, or mental retention.
• Transmitting specifics of the order to the kitchen team.
• Providing prompt service by delivering meals and beverages to customers outside the establishment.
• Transporting financial documents and receiving invoice settlements.
• It is essential to regularly clean and maintain the restaurant to create a welcoming and hygienic environment for patrons
• Offering unparalleled customer satisfaction is key to creating a remarkable customer journey.
• Accepting requests and packing edibles and drinks.
• Offering guidance to diners in choosing dishes that align with their tastes.
• Offering an outstanding customer interaction.

Qualifications of Restaurant Host:

• Prior experience as a Restaurant Host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits of Restaurant Host:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

FAQ's:

Q) Does IHOP hire for breakfast-centric service?

A) Yes, breakfast is a primary focus.

Q) Are griddle cooking roles available?

A) Yes, cooks handle pancakes and breakfast items.

Q) Do servers manage high table turnover?

A) Yes, table pacing is important during peak hours.

Q) Are overnight shifts offered at some locations?

A) Yes, select restaurants operate 24 hours.

Q) Is early morning availability important?

A) Yes, opening shifts are common.