Opener / Closer

Opener / Closer

Job Summary of Opener / Closer:

This role is responsible for preparing and serving ice cream, beverages, and other menu items while maintaining a clean, safe, and organized workspace. The position emphasizes delivering excellent guest service, supporting team collaboration, and adhering to operational standards.

Job Duties and Responsibilities of Opener / Closer:

• Prepare ice cream, beverages, and other menu items according to company standards.
• Assemble and package orders, serving guests accurately and efficiently.
• Follow food safety, sanitation, and speed-of-service standards.
• Provide friendly and professional guest service, answering menu questions and explaining promotions.
• Maintain a clean and organized workstation, including stocking items and cleaning equipment.
• Take orders at the front counter or drive-thru and handle payments as required.
• Communicate effectively with team members and managers to ensure smooth operations.
• Organize and maintain stock rooms and refrigerated areas.

Qualifications and Experience of Opener / Closer:

• No prior experience is required; training will be provided.
• Ability to work well in a fast-paced, team-oriented environment.
• Dependable, punctual, and demonstrates a positive attitude.
• Willingness to learn and adapt to change.
• Customer-focused with strong communication skills.

Benefits of Opener / Closer:

• Flexible scheduling to support work-life balance.
• Discounted ice cream and free shift meals.
• Comprehensive training and development opportunities.
• Opportunities for advancement within the company.
• Paid time off and company provided medical, dental, and vision coverage.

About Baskin Robbins:

Baskin Robbins is a global leader in ice cream and frozen treats, renowned for its variety of flavors and commitment to quality. The Baskin Robbins promotes a collaborative and engaging work environment where team members are encouraged to grow, contribute to the guest experience, and support their local communities.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.