Catering Support Specialist

Job Summary:

Being a Chick-fil-A Team Member is indispensable for propelling organizational performance and molding the ethos of the company. It necessitates a robust operational acumen, an emphasis on providing excellent service, and a dedication to fostering employee growth. Tasked with supervising a diverse team, a Chick-fil-A Team Member must ensure compliance with Chick-fil-A's exceptional standards in customer satisfaction, food quality, and community engagement. This role holds significant importance in realizing company objectives and nurturing a culture centered on excellence, hence making it an attractive prospect for individuals adept in operations, committed to enhancing customer experience, and enthusiastic about team development.

Responsibilities:

• Take charge of monitoring and organizing the day-to-day functions and separate units within the dining establishment.
• Encourage the advancement and prosperity of a top-performing group of leaders and team members by providing mentorship and backing.
• Ensure guests receive exceptional service and adhere to the well-known hospitality expectations established by Chick-fil-A.
• Comply with all established guidelines to ensure the safety of food, maintain quality standards, and uphold cleanliness protocols.
• Increasing revenue growth, profitability, and operational effectiveness.
• Assuming responsibility for promoting community engagement and preserving a good public image is essential in this role.
• Aid in the accomplishment and application of corporate strategies, guidelines, and instructional schemes.
• Base your decisions on real-time performance evaluations and data-driven insights.
• Chick-fil-A upholds and promotes the core beliefs and aspirations that drive its business operations.
• Work in coordination with the Owner/Operator to reach mutual business goals and fulfill collective aspirations.

Qualifications and Experience:

• Aspirants are expected to showcase a minimum of five years of leadership experience, ideally gained from working in retail or hospitality sectors.
• Open to committing to full-time work, including availability during early mornings, evenings, and weekends as needed to meet job requirements.
• Evidenced proficiency in leading, advising, and enabling the progress of others.
• Having excellent communication and interpersonal skills is essential in any professional setting.
• Displaying an orientation towards hospitality, a profound self-awareness, and a readiness to adapt are fundamental aspects in this sector.
• A dependable mode of transportation and a readiness to put in more than 45 hours of work each week are essential for the position.

Benefits:

• Total yearly compensation exceeding $70,000 to $80,000, with a notable emphasis on premium pay.
• Profit sharing opportunities.
• Health, dental, and vision insurance options are designed to meet various healthcare needs.
• Life insurance coverage.
• Each year, funding for tuition support and scholarships can extend up to $2,500.
• Staff members are given paid days off and personal leave as components of their benefits package, providing them with the opportunity to take breaks from their work duties without financial repercussions.
• On-duty staff have the option to enjoy free food while carrying out their responsibilities.
• Maximize the adaptability in arranging your schedule to establish a well-rounded routine that allows for both work and personal time, keeping Sundays free for relaxation and unwinding.
• Continuous development combined with leadership education.
• There are positive possibilities for moving forward in one's career and achieving promotions through dedicated efforts and professional growth.
• Events to recognize and acknowledge employees' contributions and efforts within the organization.
• It is crucial to create a work environment that is both secure and clean while also fostering a sense of positivity and motivation among employees.
• Creating a purpose-driven atmosphere within the organization by actively engaging with the local community.

Salary:

Annual compensation typically falls within the $70,000 to $80,000 range but may extend beyond these limits through performance-linked bonuses, which are commensurate with the individual's tenure in the field.

About Company:

Chick-fil-A differentiates itself from typical fast-food establishments by embodying a clear sense of purpose that transcends mere food provision. By prioritizing exceptional customer service, fostering a friendly and inclusive environment, and actively participating in community initiatives, the brand has earned considerable admiration and trust. The innovative approach of entrusting franchise ownership to local individuals contributes to cultivating a corporate culture centered on putting people first, which in turn stimulates a climate conducive to originality and personal growth.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.