Cleaning Attendant

Company Overview:

Chick-fil-A is an independently owned fast-food chain with a strong religious foundation, known for its commitment to superior customer service and hospitality. As one of the leading players in the quick-service restaurant industry, we foster a positive and inclusive work environment. Our focus on growth, excellence, and a friendly atmosphere makes Chick-fil-A an excellent place to start or advance your career. We are a team-oriented company that encourages personal and professional development while maintaining a high standard of service.

Role and Responsibilities:

As a Cleaning Attendant at Chick-fil-A, your primary responsibility is to provide a clean, welcoming environment for our guests while assisting with daily operations. You will be responsible for ensuring the dining area remains spotless and safe for all customers. Your duties include:

• Greeting guests with enthusiasm and kindness, creating a positive and welcoming atmosphere.
• Assisting customers in understanding the menu and available promotions in the dining area.
• Exceeding service standards by offering personalized attention and assisting guests in finding a table.
• Responding quickly and effectively to customer complaints and ensuring their satisfaction.
• Maintaining cleanliness and sanitation standards by routinely cleaning and sanitizing tables and chairs.
• Offering mints to customers as a gesture of goodwill after their dining experience.
• Efficiently managing garbage disposal to maintain a neat and tidy dining room.
• Projecting a friendly and approachable demeanor while interacting with customers and coworkers.
• Promoting effective communication between front counter staff and dining room personnel.
• Adhering to safety and sanitation protocols at all times.

Qualifications and Experience:

• Must be at least 16 years of age to apply.
• Weekend availability, especially on Fridays and Saturdays, is required.
• Ability to handle cash register transactions smoothly and accurately.
• Ability to multi-task and maintain a fast-paced work rate.
• Strong teamwork skills, with a dependable and adaptable attitude towards work.
• Focus on maintaining a positive attitude and customer service excellence.
• Effective communication skills with both customers and coworkers.
• Physical ability to stand for long periods and lift up to 50lbs as needed.

Benefits:

• Student scholarships worth up to $2,500 per year.
• Sundays off to allow for rest and personal time.
• Leadership development opportunities to help grow your career.
• Free meals during scheduled work hours as part of employee benefits.
• A positive and encouraging work environment.
• Gym membership benefits to promote health and well-being.

Salary:

Employees aged 18 and older start at $13 per hour. Those under 18 years old begin at a rate of $8.65 per hour, based on their experience.

About Chick-fil-A:

Operating as an independently owned fast-food chain with a strong religious foundation, Chick-fil-A is proud of its rapid growth and leadership in the quick-service restaurant industry. Known for its superior customer service, commitment to quality, and positive work environment, Chick-fil-A continues to set the standard for excellence in the industry. We prioritize a friendly, team-oriented atmosphere and offer opportunities for career growth and development, making it a great place for both new employees and seasoned professionals.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.