Food Runner

Description:

As a Food Runner at Dave & Buster's, you'll play a vital role in our team, ensuring every guest enjoys a seamless and exciting dining and entertainment experience. You will be responsible for the swift and accurate delivery of food orders from the kitchen to our guests' tables, supporting our servers and maintaining the flow of service. We're searching for an energetic and efficient individual who excels in a dynamic and enjoyable setting.

Dave & Buster's is your ultimate destination for fun! We're an American entertainment hub that seamlessly blends a full-service restaurant, an expansive arcade, and a vibrant sports bar all under one roof. It's the perfect spot to savor a delicious meal, unwind with friends over drinks, and dive into the latest games. Our mission is to craft unforgettable moments for everyone who steps through our doors.

Qualifications

• Must be adept at effective communication with Guests to enhance their enthusiasm for the D&B experience.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Must be able to read and communicate in English.
• Must be at least 18 years of age.

Benefits

• Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

Responsibilities

• Contribute to an unparalleled Guest experience by ensuring the prompt delivery of food in an ideal environment for celebrating all-out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Takes prompt corrective action where necessary or suggests alternative courses of action.
• Assists in cultivating a welcoming, enjoyable atmosphere for Guests and Team Members.
• Adheres to company's sanitation procedures.
• Works quickly and efficiently adhering to Full hands in, Full hands out philosophy.
• Ensures food is properly presented and delivers trays to designated tables across all sections of the restaurant.
• Assists in party set up and breakdown.
• Busses and resets tables as needed.
• Assists other Team Members as needed or as business dictates.
• Completes station side work at the beginning and end of their shift.
• Participates in all incentives and contests, driving sales and promoting the brand.
• Follows portion guidelines to ensure cost control.
• Ensures ongoing Guest satisfaction by checking back after delivery of food, removing clutter, prebussing as necessary, and responding to Guest needs in a timely manner.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
• Listens for Guests' needs and communicates with other Team Members verbally.
• Dressed in proper dress code requirements, looking neat, clean and professional at all times.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this position, the Team Member will regularly be required to:
• Work days, nights and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend and stoop frequently.

FAQ's:

Q) Does Dave & Buster’s hire for both entertainment and dining roles?

A) Yes, jobs support arcade operations and food service.

Q) Are game floor attendants separate from servers?

A) Yes, arcade and restaurant roles have different responsibilities.

Q) Do employees handle large group events?

A) Yes, private parties and corporate events are common.

Q) Is cash handling part of arcade roles?

A) Yes, some positions manage game cards and payments.

Q) Are weekend evenings peak working times?

A) Yes, weekends are the busiest periods.