Description:

Operations Manager: Lead and execute high-level operational excellence and strategic business initiatives for a leading Papa John's location, driving success across all financial, people, and quality metrics.

Qualifications:

Proven capability to succeed in a demanding, metrics-focused setting while fostering a positive, engaging workplace culture
Exceptional leadership skills combined with a passion for talent development and building top-tier operational teams
Possession of reliable transportation is essential for store travel, banking, and attendance at required corporate meetings
Demonstrated expertise in fiscal management and data-driven analysis to maximize store or area profitability
A minimum of 3 years' progressive experience in restaurant leadership, ideally within a high-volume, quick-service environment

Benefits:

Seize this opportunity to create significant business impact with a highly competitive salary and an attractive, performance-based bonus scheme!

Responsibilities:

As an Operations Manager, you are the vital leader responsible for guaranteeing the delivery of exceptional customer experiences and the highest standard of product consistency across all shifts
Inspire, coach, and train your team by offering continuous guidance and professional feedback to ensure complete adherence to all established Papa John's quality and service protocols
Ensure full compliance with all corporate policies, external regulatory mandates, and strict food safety protocols, maintaining a spotless and secure environment for all team members and patrons
Strategically manage inventory control, overseeing ordering processes for peak efficiency to minimize waste and prevent discrepancies like overstocking or stock-outs
Direct and implement core operational strategies designed to achieve key business objectives related to guest satisfaction, product quality metrics, and financial returns
Take charge of the comprehensive financial health of the operation, including detailed budgeting, forward-looking forecasting, and direct management of the profit and loss (P&L) statements

Operations Manager

Fuquay-Varina, NC, 27526