Cake Decorator

Cake Decorator

Job Summary of Cake Decorator:

This role will have the opportunity to bring to life fans' imaginations by decorating custom cakes and creating memorable experiences. You will be a key player in ensuring high-quality, visually appealing cakes are made according to fan specifications while providing exceptional customer service. Join our fun, fast-paced team and help make special occasions even more memorable!

Job Functions:

• Serve as an ambassador of the Dairy Queen brand, maintaining professionalism in all aspects of performance.
• Bring to life fans' imagination through the art of cake decorating.
• Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, airbrush, edible images, and lettering.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Strive to exceed fan expectations and deliver fan-first service through timely and quality service.
• Quickly and accurately prepare food products following restaurant, health, and safety standards.
• Answer fan questions about product ingredients and preparation.
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards.
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• Exhibit a genuine passion for excellence at all times.
• Perform other duties as assigned by management.

Requirements:

• Must communicate positively with fans and co-workers throughout shifts.
• Competent and proficient with cake decorating tools and techniques.
• Cake decorator's certificate and/or previous cake decorating experience is preferred.
• Must practice established food handling procedures and meet any local health regulations.
• Exhibit good manners, proper personal hygiene, and promptness.
• Maintain a positive attitude and have fun in a fast-paced environment.

About the Company:

You are applying for a job with a franchisee of the Dairy Queen system, not American Dairy Queen Corporation or International Dairy Queen. Franchisees are independent business owners who will make all hiring, wage, hour, and other employment-related decisions. We are passionate about delivering exceptional service and creating positive memories for our fans. If you enjoy working in a dynamic environment and have a creative flair for cake decorating, we would love to have you on our team!

FAQ's:

Q) Does Dairy Queen hire separately for food and treat operations?

A) Some locations operate both Grill & Chill concepts requiring cross-training.

Q) Are Blizzard preparation skills required?

A) Yes, employees are trained to prepare specialty frozen treats.

Q) Does Dairy Queen have cake production roles?

A) Yes, select locations hire cake decorators.

Q) Is equipment handling part of the role?

A) Yes, staff operate grills, mixers, and soft-serve machines.

Q) Are closing shifts common?

A) Many roles involve evening closing duties.