Restaurant Supervisor

Description:

At KFC, we cultivate a vibrant workplace where collective effort, outstanding service, and operational excellence are at our core. As a Restaurant Supervisor, you'll be instrumental in driving KFC's achievements while also benefiting from well-defined career advancement opportunities within KBP Foods, a leading quick-service restaurant organization in the nation. Join our team, consistently deliver memorable customer experiences, and elevate your career within the dynamic food industry – you've earned it.

Qualifications

• Positive Demeanor: A readiness to engage with a smile is essential.
• Collaborative Spirit: Your success is intrinsically linked to the team's collective achievement.
• Growth Mindset: Eager to learn, embrace, and implement established procedures and guidance.
• Must be at least 18 years old with valid U.S. work authorization.
• Availability: Flexibility with work hours, including evenings, weekends, and holidays, to meet operational demands.
• Physical Acumen: Capable of standing for extended periods and lifting up to twenty-five pounds.
• Dependable Transportation: Reliable means to commute to and from the workplace.
• Enthusiasm: A willingness to enjoy your work and contribute to the positive Mitra culture.

Benefits

• Our Philosophy: We firmly believe that while skills can be developed, genuine passion is inherent.
• People-First Company Culture.
• Favorable Operating Hours (No breakfast service; typical restaurant closure by 11 PM).
• Recognition Programs for Employees.
• Opportunities for Community Engagement.
• Competitive Compensation Structure.
• Employee Discounts on Food.
• Professional Development Resources.
• KFC Scholarships up to $20,000 for higher education or vocational training.
• Tuition-Free Degree programs fully sponsored by the KFC Foundation.
• Clear Pathways for Career Progression.

Responsibilities

• As a Restaurant Supervisor, you will play a pivotal role in ensuring the consistent delivery of delicious food with exceptional service in a pristine environment.
• You will undergo thorough training encompassing customer engagement, food preparation techniques, equipment operation, technology utilization, and adherence to Brand and Mitra Standards.
• Customer Experience: Oversee and ensure every customer encounter is outstanding by fostering warm greetings, promoting prompt and efficient service, and guaranteeing the delivery of high-quality food with a friendly demeanor.
• Food Safety Leadership: Uphold and enforce all food safety protocols to safeguard the well-being of our customers.
• Food Production Oversight: Supervise and participate in the preparation and cooking of food items in strict accordance with our established standards.
• Professional Presentation: Ensure all team members maintain a professional appearance, representing the restaurant positively. This includes adherence to uniform and grooming standards.
• Team Leadership: Guide and collaborate effectively with team members, fostering a supportive environment that promotes productivity and a positive workflow.
• Ongoing Development: Provide direction to team members, actively participate in and facilitate training sessions, and encourage the application of learned skills on the job.
• Cleanliness and Upkeep: Maintain rigorous standards for restaurant cleanliness and maintenance across all areas, including the dining room, kitchen, and equipment, to ensure a safe and efficient operation.
• Strong Work Ethic: Demonstrate dependability, punctuality, and enthusiasm, leading by example in every shift.
• Fostering Team Spirit: Cultivate a collaborative atmosphere within the team to ensure each shift is both productive and enjoyable.
• Delivering Exceptional Service: Ensure guests consistently receive outstanding experiences through friendly service, immaculate surroundings, and top-quality food.
• Upholding Standards: Oversee the cleanliness and meticulous maintenance of the restaurant, including equipment and all operational aspects.
• Compliance Assurance: Guarantee adherence to all relevant laws, regulations, and Brand/Mitra standards and policies.