General Manager

What you'll doThe General Manager will help to support the company by maintaining an outstanding work environment by providing leadership, direction, training, and development for Assistant Managers, Shift Members and team members.

Apply now to join a leader in the restaurant industry where when we can make anything possible, WE DO.

What you can expectA culture of respect and an environment full of fun. We put people first and that includes our employees.

If you're a born leader, then you've stumbled across the right job for you. As the General Manager, you'll enjoy plenty of work-related perks, such as company medical benefits, advancement opportunities, provided uniforms, meal discounts, and more. The perfect General Manager is a confident decision-maker who has experience in guest and customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator-both in written form and verbally.

What we expect from youAs the General Manager, some of your responsibilities may be to:

• Train, monitor, and reinforce food safety procedures
• Work with the leadership team to meet sales goals
• Manage food and labor costs
• Execute company policies and procedures
• Monitor food inventory levels and order product when necessary
• Manage and maintain safe working conditions
• Manage crew member employees in a manner that maximizes crew retention
• Interview and hire team members
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
• Ensure continual improvement of Quality, Service, and Cleanliness
• Maximize store sales goals versus budget, including participation in marketing programs

Delight is an equal opportunity employer and supports diversity and the strength it brings to the workplace.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

FAQ's:

Q) How does Wendy’s structure crew responsibilities?

A) Crew members are cross-trained across order taking, food assembly, and service stations.

Q) Does Wendy’s emphasize speed-of-service roles?

A) Yes, efficiency and order accuracy are key performance expectations.

Q) Are shift changes frequent at Wendy’s?

A) Shift rotations may occur to support peak meal periods.

Q) Does Wendy’s hire specifically for grill operations?

A) Yes, grill-focused roles are available in high-volume locations.

Q) Is teamwork a major performance factor?

A) Yes, Wendy’s evaluates performance based on collaboration and service flow.