Customer Service Specialist

DescriptionAt Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. As a BOH Team Member, you will support the kitchen team, assemble food & drink orders quickly and accurately, and ensure each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know!

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Flexible Hours

- You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.Closed Sundays

- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.Work Directly With A Chick-fil-A Operator

- The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.Competitive Pay

- Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.It's a Great Place to Work

- At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.Requirements

Must be at least 16 years of age upon hire dateMust be eligible to work in the United StatesMust have a source of reliable transportationAbility to handle all equipment, pans, pots, navigating shelving both high and lowReading, writing, and basic math and verbal communication skills requiredWorks in hot, noisy and fast paced environmentMobility required during shiftsMust work well under pressureMust be able to respond to changes or edits to orders quickly and efficientlyMust be able to lift 40lbs or more

Company InformationChick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.