Store Lead

Description:

Join the team at KFC as a Store Lead! This pivotal role involves overseeing daily restaurant operations, leading the team, and ensuring exceptional customer service and product quality. You will be the driving force behind maintaining high standards in food preparation, safety, and team efficiency, all while contributing to a positive and productive work environment.

Qualifications:

• Prior experience in a leadership or supervisory role, preferably in the food service industry.
• Excellent leadership and team management capabilities.
• Strong commitment to upholding the highest standards of food quality and safety.
• Outstanding interpersonal and communication skills.
• Ability to stand for extended periods (e.g., up to 8 hours).
• Capable of safely lifting moderate to heavy items (approximately 35-50 pounds).
• Comfortable performing physical tasks, including pushing, pulling, stretching, and repetitive use of fingers and wrists.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance options.
• Paid time off and holiday pay.
• Opportunities for career growth and professional development within the KFC franchise.
• Employee meal discounts.

Responsibilities:

• Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
• Supervise and train team members, promoting a culture of teamwork and excellent performance.
• Maintain strict adherence to all company standards for product preparation, cooking, and presentation.
• Ensure all food is prepared, cooked, and served in compliance with quality and food safety regulations.
• Oversee inventory management, ordering supplies, and minimizing waste.
• Handle cash management, daily reporting, and administrative duties accurately.
• Address customer concerns promptly and professionally to ensure high levels of satisfaction.
• Manage scheduling and labor to meet operational needs and budget goals.
• Ensure the entire facility is kept clean, organized, and properly stocked.
• Drive sales performance and profitability targets for the store.

FAQ's:

Q) What kitchen responsibilities are specific to KFC?

A) Roles include breading, frying, and handling pressure-cooking equipment.

Q) Does KFC hire for prep-only roles?

A) Some locations offer prep-focused kitchen positions.

Q) Is adherence to cooking procedures critical?

A) Yes, strict preparation standards must be followed.

Q) Are safety protocols a major part of training?

A) Yes, safety and equipment training are emphasized.

Q) Does KFC operate high-volume kitchens?

A) Many locations handle high order volumes during peak hours.