Beverage Specialist

Description:

As a Beverage Specialist at Ruby Tuesday, you are the master of our beverage program. This isn't just about mixing drinks; it's about crafting a memorable experience for every guest, whether they're at the bar or in the dining room. You'll use your expertise to prepare a variety of beverages and curate a vibrant atmosphere while upholding the highest standards of service and responsible alcohol handling.

Qualifications:

• Candidates must be at least 21 years old.
• Previous professional experience is not a prerequisite.
• A strong passion for providing exceptional customer service.
• A quick learner with the ability to master drink recipes and beverage preparation techniques.
• Compliance with all food safety, sanitation, and alcohol service laws.
• Competence in processing payments and managing financial transactions.
• Basic technical skills to operate point-of-sale systems and other essential equipment.
• Exceptional attention to detail and a knack for organization in a busy setting.
• Maintain a positive, professional, and respectful attitude with all guests and coworkers.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• The ability to remain calm and efficient in a fast-paced and high-pressure environment.
• This role requires excellent physical stamina. You must be able to stand and walk for long periods, and frequently lift and carry objects up to 50 lbs. You should be prepared to work in a variable climate and with cleaning solutions.

Key Responsibilities

• Artfully prepare and serve both alcoholic and non-alcoholic beverages for all patrons.
• Ensure every drink is crafted to Ruby Tuesday's signature quality standards.
• Provide food service and recommendations for guests dining at the bar.
• Proactively engage with guests to drive beverage sales and achieve team objectives.
• Execute daily bar setup and closing procedures in line with brand standards.
• Keep the bar and surrounding areas spotless and fully stocked with all necessary supplies.
• Uphold the highest standards of service, ensuring a welcoming and friendly environment.
• Learn the full beverage and food menus to make knowledgeable suggestions and enhance the guest experience.
• Always serve beverages in accordance with responsible serving policies and regulations.
• Immediately alert management to any guest safety concerns related to alcohol consumption.
• Accurately handle all guest transactions and manage tips according to company and IRS guidelines.
• Exhibit a consistently professional and positive attitude with guests and fellow team members.
• Perform any other duties necessary to support the successful operation of the restaurant.

FAQ's:

Q) Does Ruby Tuesday hire for casual sit-down dining?

A) Yes, roles support full-service restaurant operations.

Q) Are salad bar duties part of staff responsibilities?

A) Yes, some roles involve maintaining salad bars.

Q) Do servers manage diverse menu selections?

A) Yes, menu knowledge across categories is required.

Q) Are lunch and dinner shifts both staffed?

A) Yes, both periods experience steady traffic.

Q) Are closing duties part of many roles?

A) Yes, staff assist with end-of-day tasks.