BOH Team Member

Company Overview:

Chick-fil-A is a leading quick-service restaurant brand recognized for exceptional customer service, high-quality food, and a supportive work environment. The company fosters professional growth, teamwork, and a culture of excellence, providing employees with opportunities to develop skills and advance their careers.

Job Summary:

The Back of House (BOH) Team Member at Chick-fil-A plays a crucial role in kitchen operations, food preparation, and overall restaurant support. This position allows individuals to gain hands-on experience, develop hospitality expertise, and advance their careers while working in a fast-paced, supportive environment.

Responsibilities:

• Execute tasks in alignment with Chick-fil-A's brand, culture, and Operator vision, ensuring product quality and positive guest experiences.
• Work efficiently to maintain operational excellence and meet performance goals.
• Organize, prepare, and distribute food products according to Chick-fil-A procedures.
• Communicate effectively with peers and supervisors to promote transparency and collaboration.
• Stand for extended periods (up to five hours) and perform tasks in fast-paced conditions.
• Understand and apply basic math and measurement techniques.
• Maintain cleanliness and safety of the restaurant, including mopping, sweeping, trash disposal, and equipment upkeep.
• Provide courteous guest interactions, regardless of assigned tasks.
• Transfer goods from deliveries to designated storage areas and lift items up to 45 pounds.
• Adhere to ethical standards, transparency, and teamwork principles in all duties.

Employee Expectations:

• Engage with ongoing learning and skill development in the hospitality field.
• Arrive punctually for scheduled shifts and make arrangements for coverage if unavailable.
• Work nights, weekends, and varied schedules as required.
• Demonstrate professionalism, integrity, empathy, and respect in all interactions.
• Resolve conflicts promptly and contribute positively to a team-oriented environment.

Benefits:

• Supportive, motivating work environment focused on professional growth.
• Workplace safety is a priority.
• Opportunities for career advancement based on performance.
• Free meals provided for each hour worked.
• Flexible scheduling within operational guidelines.
• Incentives and rewards for exceptional service.
• Mentorship and guidance to support personal and professional development.
• Sundays off to maintain work-life balance.

Requirements:

• Must be at least 16 years old at the time of hire.
• Eligible to work in the United States.
• Access to reliable transportation.
• Proficiency in operating kitchen equipment, handling pots and pans, and working efficiently with high and low shelves.
• Basic literacy, math, and verbal communication skills.
• Ability to work in fast-paced, high-heat, and noisy environments.
• Adaptability to changing schedules and shift requirements.

About Chick-fil-A:

Founded by S. Truett Cathy in 1946, Chick-fil-A has grown from a small restaurant to a highly respected fast-food brand. The company is committed to excellence in food quality, customer service, and employee development. Chick-fil-A fosters a positive work culture, emphasizing teamwork, integrity, and leadership growth, providing employees with opportunities to build successful careers while delivering outstanding guest experiences.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.