Assistant General Manager

Description:

As an Assistant General Manager at Hardee's, you will be a vital partner to the General Manager, overseeing the daily flow and successful operation of the restaurant. Your role is crucial in upholding the brand's commitment to quality food preparation, exceptional customer service, clean facilities, and sound financial practices, all while embodying CKE's Core Values. You'll drive results in People, Customer satisfaction, Sales, and Profit by actively helping to recruit, train, and inspire a high-performing team.

Qualifications:

• A minimum of one year's experience in restaurant management or a comparable combination of education and work history.
• High school diploma or GED is required; an Associate's degree or higher is strongly preferred.
• Proficiency with Microsoft Office applications.
• Ability to maintain a flexible schedule, including working various shifts such as days, nights, weekends, and late nights.
• Willingness to travel locally as needed for business purposes (e.g., bank deposits, inter-store assistance, meetings).
• Core Competencies: Demonstrated ability in effective communication, strong customer focus, talent development, operational excellence, and accountability.

Benefits:

• Competitive compensation package.
• Opportunities for professional growth and advancement within the CKE brand.
• Training programs to enhance leadership and operational skills.
• Potential for performance-based bonuses (details to be discussed).

Responsibilities:

• Collaborate with the GM to cultivate and lead a successful workforce by participating in selection, ongoing training, recognition, and retention efforts in line with CKE's Core Values.
• Ensure consistent use of the Performance Management process to guide employee success and maintain accountability for standards.
• Assist the GM and collaborate with Human Resources to appropriately resolve employee relations issues, maintaining compliance with all regulatory requirements (federal, state, and local).
• Maintain clear, professional, and effective communication with team members, customers, vendors, and corporate contacts.
• Proactively perform general upkeep duties to ensure a clean, safe, and efficient working environment beyond core managerial tasks.

FAQ's:

Q) Does Hardee’s hire for breakfast-focused service?

A) Yes, breakfast operations are a major part of daily service.

Q) Are biscuit preparation roles available?

A) Yes, some kitchen roles focus on scratch biscuit preparation.

Q) Do employees work early morning shifts?

A) Yes, early opening shifts are common.

Q) Are drive-thru roles prioritized?

A) Yes, drive-thru service is central to operations.

Q) Is speed during breakfast rush critical?

A) Yes, morning rush performance is emphasized.