Service Lead

Job Summary of Service Lead:

Five Guys prides itself on serving exceptional burgers and fries in hygienic eateries with a customer service approach that sets us apart! If you are capable of leading, motivating, and challenging yourself and your team to excel each day, we are interested in having a conversation with you. The role of Service Lead at Five Guys is to provide leadership and share their knowledge to support our restaurant teams in impressing our customers on a daily basis. They lead by example and educate crew members on upholding our rigorous quality standards.

Distinguished by our innovative bonus program, the Secret Shopper scheme enables team members to earn additional monetary incentives for preserving our stringent criteria and ensuring customers have an extraordinary dining encounter. Our team is united by its passion for the dishes we provide, the values we embody as a company, and our collaborative spirit. Crucially, we prioritize fostering an atmosphere of enjoyment! At Five Guys, the principle is clear-cut: develop superb burgers and fries within a spotlessly maintained restaurant operated by an amicable staff. Our primary focus is on creating a workplace culture where each employee assumes responsibility for their tasks and finds satisfaction in their duties. If you are a proactive individual seeking a career path that instills a sense of accomplishment, consider applying for this introductory position that can lead to management roles.

Benefits of Service Lead:

• A fast-paced, high-energy environment
• 1 week PTO/Yr
• Work with fresh ingredients and highest quality products
• Amazing growth opportunities
• Free Meals while you work
• 401k, Medical, Dental and Vision based on eligibility

Requirements of Service Lead:

• 18 years old
• Skill in managing responsibilities amidst a dynamic workplace atmosphere
• Experienced restaurant manager with over a year of leadership background
• Demonstrating competency in working with others and guiding them is a hallmark of good leadership
• Proficiency in both expressing thoughts and solving numerical problems is highly beneficial
• Able to lift 50 lbs

FAQ's:

Q) What makes working at Five Guys different from other burger restaurants?

A) Five Guys emphasizes made-to-order cooking and open-kitchen teamwork.

Q) Are employees involved in food prep beyond cooking?

A) Yes, team members handle prep, cooking, and customer interaction.

Q) Does Five Guys rotate staff through all stations?

A) Yes, employees are often trained to work multiple kitchen and service roles.

Q) Is attention to ingredient handling important?

A) Yes, fresh ingredient preparation is a daily responsibility.

Q) Are management roles hands-on?

A) Yes, managers actively work alongside crew members.