Territory Supervisor

Company Overview:

At Subway, our focus goes beyond just serving food. It's about a team of dedicated individuals who are passionate about delivering excellent service, building connections, and creating a sense of belonging. The foundation of Subway is built on the principle of crafting a welcoming environment that caters to both customers and employees. We are committed to offering outstanding cuisine and hospitality while providing opportunities for career growth and skill development. Join our team and be part of an organization that values dedication, innovation, and an appreciation for exceptional dining experiences.

Job Summary:

We are seeking a dedicated Territory Supervisor who is eager to oversee operations in our fast-paced food service environment. This role is perfect for an energetic individual who takes pride in managing teams, maintaining exceptional service and safety standards, and driving revenue growth. As the leader of the territory, you will play a critical role in shaping the customer experience and empowering your team to succeed.

Responsibilities:

• Oversee daily store activities, including maximizing staff performance, creating schedules, and managing operational tasks.
• Ensure adherence to food safety protocols while maintaining a clean and hygienic environment.
• Provide superior customer service and promptly address any complaints or queries raised by guests.
• Foster team development by offering training and guidance to ensure productivity and a positive team atmosphere.
• Track inventory levels and forecast future needs to avoid stock shortages or excess supply.
• Analyze sales data and develop strategies to meet or exceed sales targets.
• Ensure strict compliance with cash handling procedures and submit daily financial reports promptly.
• Collaborate with leadership to set goals and drive operational improvements.

Qualifications and Experience:

• At least 2 years of experience in managing retail or food service operations.
• Strong leadership skills, with the ability to motivate and guide a team to success.
• Proficiency in multitasking and effectively managing time and resources.
• Knowledge of food safety regulations and compliance with local health standards.
• Exceptional customer service and communication skills.
• Experience in inventory management and operating POS systems is an advantage.
• A high school diploma or equivalent is required; additional certifications or coursework in relevant fields are a plus.

Benefits:

• Comprehensive health, dental, and vision coverage to support your well-being.
• Paid time off and vacation allowances to promote a healthy work-life balance.
• Performance-based bonuses to reward your contributions.
• Employee meal discounts to enjoy our delicious offerings at a great price.
• Opportunities for career growth and professional development within the company.
• A collaborative work environment that fosters teamwork and a culture of support.

Salary:

The annual salary for this position ranges from $45,000 to $55,000, depending on experience and qualifications.

About Subway:

Subway is a globally recognized leader in the fast-food industry, committed to delivering fresh, customizable sandwiches. We prioritize customer satisfaction, employee development, and sustainability. Join us to be part of a growing company that values hard work, innovation, and high-quality food.

FAQ's:

Q) Does Subway hire for solo-shift operations?

A) Some locations schedule single-employee shifts.

Q) Are sandwich builds standardized?

A) Yes, employees follow specific build guides.

Q) Do roles involve inventory restocking?

A) Yes, staff handle ingredient prep and stocking.

Q) Is customer customization a key responsibility?

A) Yes, orders are customized per customer request.

Q) Are closing procedures part of the role?

A) Yes, cleaning and prep are part of closing shifts.