Guest Service Representative

Nothing Bundt Cakes

Troy, MI, 48083

Part Time

27 June 2026

Full Job Description

Join the Circle! The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests.

Benefits:

30% off all cake products
Insurance Benefits for eligible employees
Flexible schedule
Active and present management
Great Hours

Responsibilities:

Follow Nothing Bundt Cake recipes and procedures to ensure quality products
Assist all guests, providing excellent cashier and customer service experience
Be a team player, work well with team members, crew members, and managers

Requirements:

Applicants must be 16 years of age or older.
High school diploma or GED; post-secondary education is a plus.
Fast food experience is a plus but not needed, on the job training provided. We hire teens.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Work Availability: Should have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

FAQ's:

Q) Does Nothing Bundt Cakes hire for bakery production roles?

A) Yes, employees assist with baking and cake preparation.

Q) Are frosting and decorating tasks part of the job?

A) Yes, many roles include frosting and presentation work.

Q) Is the work environment more bakery-focused than restaurant-focused?

A) Yes, the setting is centered around baked goods production.

Q) Are holiday seasons busier for hiring?

A) Yes, staffing needs often increase during holidays.

Q) Do employees handle customer pickup orders?

A) Yes, retail and pickup service is part of operations.