Assistant Manager

Baskin Robbins

Woodcliff Lake, NJ, 07677

Full Time

16 April 2026

ASSISTANT MANAGER – LEAD, GROW, SUCCEED WITH DUNKIN’

At Southpaw, our Assistant Managers aren’t just running shifts-they’re developing teams, driving results, and creating positive guest experiences every single day. If you’re a natural leader who thrives in a fast-paced environment and is ready to grow your career, we want you on our team.

What You’ll Do:

Support the Restaurant Manager with daily operations, team development, and sales goals
Coach and guide Crew Members and Shift Leaders to success
Foster a positive, respectful team culture through feedback and recognition
Ensure top-notch guest service, food quality, and cleanliness
Assist in hiring, onboarding, and training new team members
Oversee scheduling, labor, and inventory to drive efficiency and profitability
Help execute marketing promotions and product rollouts

What We’re Looking For:

Previous leadership experience in restaurant, retail, or food service preferred
Strong communication and problem-solving skills
Basic math, writing, and computer skills
Ability to lead by example and stay calm under pressure
A passion for customer satisfaction and team success

Why You’ll Love It Here:

Competitive pay advancement opportunities
Hands-on leadership experience
Flexible scheduling
401k
Paid time off, employee discounts & health benefits (eligibility applies)
Mental health support with 10 free BetterHelp sessions
A positive, team-first work environment where your growth matters

Requirements:

Must meet uniform standards
Able to work on your feet and operate restaurant equipment
Willing to work flexible hours, including weekends/holidays

Pay: $19-$21

Take the next step in your career with a brand people love and a team that supports your success. Apply today and help us keep Dunkin’ running strong!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.