Bar Stock Associate

Description:

The Bar Stock Associate (also known as the Back of Bar Attendant) position at Dave & Buster's plays a critical support role in ensuring the bar area functions efficiently, directly contributing to an outstanding guest experience. This is a high-energy role focused on behind-the-scenes operations to support the bartenders and the front-of-house team.

Qualifications:

• Capable of proficiently utilizing the Micros point-of-sale system, which includes processing transactions, handling cash accurately, and reconciling all financial activities at the conclusion of a shift (if cross-trained for service roles).
• Strong command of verbal English for clear and effective interaction with team members and guests.
• Must meet the minimum age requirement of 18 years.
• A natural ability to engage positively with colleagues and foster enthusiasm for the Dave & Buster's atmosphere.

Benefits:

• Dave & Buster's provides a competitive benefits package for many roles, which may include health, vision, and dental insurance, a 401K retirement plan, COMPLIMENTARY GAME PLAY, and more.

Responsibilities:

• Act as a core support to the service team, ensuring the bar is fully stocked and prepared for operation, thereby guaranteeing prompt and superior service to every guest.
• Immediately notify the supervisor or manager of any operational challenges, shortages, or significant issues.
• Take initiative to correct problems proactively, or offer practical suggestions for necessary solutions.
• Contribute to a lively and pleasant environment for both guests and the entire team.
• Strictly adhere to all company protocols regarding beverage and food hygiene and sanitation.
• Assist in managing inventory and supplies, ensuring correct counts and timely restocking of liquor, beer, wine, mixers, garnishes, ice, glassware, and other bar essentials.
• Follow responsible alcohol service guidelines, concentrating on preventing over-intoxication and managing patrons appropriately when necessary.
• Monitor the bar and surrounding area for any situations that may require management intervention or immediate attention.
• Support the service team by running food and drink orders to designated servers or other guest areas as required.
• Maintain speed and efficiency, consistently employing the “Full hands in, Full hands out” methodology for restocking and clearing.
• Aid in setting up and breaking down event or party spaces when needed.
• Help with clearing tables and resetting service areas as dictated by business volume.
• Provide necessary assistance to colleagues or other departments during peak business periods.
• Diligently complete all assigned side work tasks and closing duties at the start and end of each shift to ensure operational readiness.
• Follow precise portioning and dispensing standards to maintain cost control and maximize guest satisfaction.
• Maintain a clean, organized, and safe work environment, properly setting up and dismantling service stations, storage, and preparation areas.
• Work cooperatively with all team members to promote a positive, efficient, and high-morale workplace.
• Be an active and attentive listener to understand needs and effectively communicate with team members.
• Comply with the specific uniform code, maintaining a neat, clean, and professional appearance at all times.
• The physical demands outlined below are representative of those required to successfully perform the core functions of this role.
• Reasonable accommodations are available for individuals with disabilities to perform essential job functions.
• In this role, the team member will be routinely expected to:
• Be flexible and available to work various shifts, including daytime, evenings, and all weekend periods.
• Work in a high-volume, loud, and constantly moving environment.
• Be able to interpret written notes and instructions.
• Lift, push, and transport items weighing up to 30 pounds regularly.
• Move frequently throughout the facility and remain on feet for entire shifts.
• Stand or walk for extended periods without long breaks.
• Regularly engage in reaching, bending, and stooping motions.
• The above statements are intended to generally describe the nature and scope of the work performed by individuals in this position.
• Focus on facilitating a premier guest experience by ensuring the optimal availability of entertainment, food, and beverages through efficient bar support.
• Keep the immediate supervisor informed through open communication regarding all operational issues or significant matters.

FAQ's:

Q) Does Dave & Buster’s hire for both entertainment and dining roles?

A) Yes, jobs support arcade operations and food service.

Q) Are game floor attendants separate from servers?

A) Yes, arcade and restaurant roles have different responsibilities.

Q) Do employees handle large group events?

A) Yes, private parties and corporate events are common.

Q) Is cash handling part of arcade roles?

A) Yes, some positions manage game cards and payments.

Q) Are weekend evenings peak working times?

A) Yes, weekends are the busiest periods.