Food Service Worker

Delivery Driver Team Member

Part-time and Full-time

Shift: 6:30am - 2pm / 2pm-10pm

Must be 18 years or older

Chick-fil-A Royal Oak

Why Join Our Team

At Chick-fil-A, the Delivery Driver Team Member role is an opportunity to work in an environment where you can positively impact others while learning from an experienced Owner/Operator that cares about you and is actively involved in the community. Chick-fil-A is committed to Team Members who are friendly, enthusiastic, and who genuinely enjoy serving others. Team Members are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences can provide an excellent stepping-stone to a successful future.

The Delivery Driver Team Member will be part of the Chick-fil-A Royal Oak family and expected to represent the restaurant with the highest integrity, enthusiasm, and excellent service. You must execute Chick-fil-A hospitality with our guests in a caring way, while in the restaurant and delivering food. Clear and excellent communication skills via our delivery app are required to help us meet guest's expectations outside of the restaurant.

Benefits

• Delivery tips
• A fun work environment where you can positively influence others
• Competitive pay
• Paid training
• Employee referral program to earn additional rewards
• Employee meal discount on delicious Chick-fil-A meals
• Health insurance benefits for eligible full-time team members
• Sundays off
• Opportunities for growth and leadership development

Responsibilities

• Greet customers when entering and leaving the premises
• Follow safe driving procedures
• Manage transactions using Delivery App
• Serve guests via Delivery
• Ensure a clean and organized delivery vehicle
• Bag and wrap purchased goods for safe transport
• Ensure packaging, food presentation, and quality is excellent for customer experience
• Display care and a sense of personal responsibility to the success of your role
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guest
• Proactively serve team and guest
• Honor and encourage others to follow the vision and values of the restaurant
• Positive attitude
• Loves serving and helping others

Requirements

Applicants must:

• Have a valid drivers license and reliable transportation
• 18 years old (minimum)
• Must have a valid State-Issued Driver's License
• Must own reliable transportation that is CLEAN
• Valid car insurance
• Clean driving record for the past 2 years
• Reliable communication (must have iPhone to download compatible delivery app)
• No current/within the last year License suspension
• Drive safe and obey the rules of the road
• Work as a team member in the restaurant when there are no deliveries
• Be reliable and punctual
• Smile
• Create and Maintain Eye Contact
• Ability to multitask quickly, yet thoroughly
• Team-oriented, adaptable, dependable, and strong work ethic
• Communicate effectively with guests and team members
• Work standing feet for several hours at a time
• Have the ability to communicate effectively in English
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-65 lbs.
• Be able to respond to changes or edits to orders quickly and efficiently
• Work well under pressure, independently, and in a team environment
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Experience

• Driving: 1 year (Preferred)
• Delivery driver: 1 year (Preferred)
• Customer service: 1 year (Preferred)

About Chick-fil-A

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Location

30955 Woodward Ave #605

Royal Oak, Mi 48073

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.