Restaurant Supervisor

Baskin Robbins

Baskin Robbins

location-logoGrand Island, NY, 14072

jobtype-icon Other

dateposted-icon 6 June 2026

Restaurant Supervisor

Job Summary of Restaurant Supervisor:

This position supports daily store operations by guiding team members, maintaining service standards, and ensuring a positive guest experience. The role includes overseeing tasks, supporting training, and helping maintain a clean and organized environment.

Job Duties and Responsibilities of Restaurant Supervisor:

  • Lead team members to deliver friendly, accurate, and efficient guest service.
  • Support training and onboarding of new and existing team members.
  • Ensure food and beverages are prepared according to safety and quality standards.
  • Assist with store cleanliness, organization, and product presentation.
  • Communicate effectively with team members and management to support smooth operations.
  • Follow company policies, procedures, and operational guidelines.

Qualifications and Experience of Restaurant Supervisor:

  • Ability to lead and motivate a team in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Previous food service or leadership experience is helpful but not required.
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.

Benefits of Restaurant Supervisor:

  • Competitive pay
  • Flexible scheduling
  • Tuition reimbursement programs may be available
  • Health, dental, and vision coverage may be available
  • 401K savings plan may be available
  • Paid time off
  • Free or discounted food and beverage items
  • Employee assistance programs may be available

Salary:

Compensation is competitive and based on skills and experience. Some locations may offer tips.

About Baskin Robbins:

This position is offered by an independently owned franchise location that operates multiple stores. The Baskin Robbins focuses on guest satisfaction, training programs, professional development, and a supportive work environment. Pay, schedules, and benefit options may vary based on franchise policies and location needs.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.

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