Operations Manager

Are you a results-driven leader who loves building strong teams and creating great customer experiences Southpaw is looking for a Restaurant Manager who's ready to take ownership of operations, drive performance, and grow a high-performing teamone cup of coffee at a time.

What You'll Do:

• Lead, coach, and develop your teamincluding assistant managers, shift leaders, and crew
• Deliver exceptional guest service and uphold Dunkin' brand standards every day
• Monitor and improve store performance, customer satisfaction, and team morale
• Manage staffing, training, and performance reviews to keep your team running strong
• Ensure a safe, clean, and welcoming environment for guests and employees
• Handle inventory, cost control, and ordering with accuracy and efficiency
• Launch new products, promotions, and marketing campaigns successfully
• Set and track goals to achieve profitability and operational excellence

What We're Looking For:

• Experience in restaurant or retail management (food service preferred)
• Strong leadership, communication, and problem-solving skills
• Working knowledge of financials, including cost control and sales goals
• Ability to multitask, stay organized, and lead by example
• Computer literacy and basic math/writing skills
• Ability to work flexible hours including holidays and weekends

Why Join Us:

• Competitive pay and bonus potential
• Career growth opportunities across a growing network
• 401k
• Paid time off, health benefits (eligibility applies), and employee discounts
• Mental health support with 10 free BetterHelp sessions
• A team that feels like a community because we succeed together

Pay: $60,406-$70,000

Ready to roll up your sleeves and lead with heart Join the team that keeps America runningand build your future with Dunkin'.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.