Job Summary of Restaurant Attendant:

Working as a Restaurant Attendant at IHOP mandates providing swift, proficient, and respectful support to all clientele. Your duties will involve welcoming and seating guests, recording and serving meal requests, managing transactions, and ensuring tables are promptly cleaned and rearranged for the next guest, all while establishing a hospitable and enjoyable dining experience.

Responsibilities of Restaurant Attendant:

Develop and maintain professional functional working relationships with IHOP employees and guests.
Execute the Service Guidelines per the IHOP SOP to ensure a high-quality guest experience.
Handle guest complaints in a professional, courteous, and timely manner, thank guests, and invite them to return.
Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
Comply with SOP methods in regard to guest checks and server banking procedures.
Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
Comply with all local and SOP health, sanitation, and safety guidelines.

Physical Demands of Restaurant Attendant:

While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools or controls
Stretch your hands and arms to reach; and climb or balance yourself.
The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell
Occasionally, the worker is expected to lift and/or move items that do not exceed 25 pounds in weight.

Employees are required to meet certain physical standards to effectively fulfill the essential job functions as described. Reasonable adjustments may be considered to enable individuals with disabilities to perform these crucial functions.

Restaurant Attendant

Herndon, VA, 20192