Food Order Representative

Description
Thank you for your interest in working with us at the Chick-fil-A Makiki Drive-Thru. Our vision is to be a pono brand of aloha for our Team Members and all who come in contact with Chick-fil-A Makiki.

A Back of House Team Member is a part of the kitchen team, assembling food orders safely, accurately, and quickly; ensuring each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know!

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly with a Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Positions included in the Back of House:

Team Members will have the opportunity to rotate through the below positions and will be trained to cover all positions in order to meet the needs of the team.

• Machines (working fryers and grills)
• Breading (hand breading all of the fried chicken)
• Prep (creating delicious and attractive salads and other dishes)
• Dishes (washing and maintaining a clean and safe environment)
• Inventory/Truck Management (ensuring inventory is properly rotated and staged)
• Maintenance (supporting machine and restaurant maintenance)
• Primary/Secondary meal production (ensuring accurate order development)

Expectations:

• Smile
• Create and maintain eye contact
• Make emotional connections with guests
• Honor and encourage others to follow the visions and values of the restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, and have a strong work ethic
• Effectively communicate with guests and team members
• Follow food safety and cleanliness guidelines
• Maintain proper quality parameters

After you apply, you will hear from us within 24 hours via email.

Requirements

• Must be at least 16 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be able to access and utilize digital interfaces for communication, scheduling, and tasking
• Must be humble and coachable

Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.