Kitchen Staff Supervisor

Job Summary:

We are seeking an enthusiastic and results-driven individual to take on the role of Kitchen Staff Supervisor at our busy food service location. This position is ideal for a dynamic leader who excels in team management, ensuring top-notch service and safety protocols, and enhancing revenue generation. As the central figure in the store, you will play a critical role in shaping the customer experience and managing a high-performing team.

Responsibilities:

• Supervise the daily operations of the store, including assessing employee performance, creating schedules, and enforcing daily operational guidelines.
• Ensure compliance with food safety regulations and maintain a clean, safe, and inviting environment for customers and staff.
• Foster a culture of exceptional customer service, promptly addressing and resolving customer complaints or requests.
• Utilize training, coaching, and development strategies to empower team members and maintain high performance and job satisfaction.
• Manage inventory levels and ensure timely procurement to avoid shortages and reduce waste.
• Analyze store data and implement strategies to meet or exceed sales goals.
• Follow cash handling procedures and provide daily financial updates as needed.
• Collaborate with management to develop strategies for improving operational efficiency in line with the company's mission.

Qualifications and Experience:

• At least 2 years of experience supervising retail or food service operations.
• Proven ability to lead, motivate, and guide a team toward common goals.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Knowledge of food safety protocols and local health regulations is essential for maintaining compliance.
• Excellent customer service skills and effective communication abilities.
• Experience with inventory control and familiarity with point-of-sale (POS) systems is preferred.
• A high school diploma or equivalent is required; additional certifications or coursework are considered a plus.

Benefits:

• Comprehensive health, dental, and vision insurance packages to meet your needs.
• Paid vacation and designated holidays to ensure work-life balance.
• Performance-based bonuses to reward your contributions.
• Employee meal discounts to enjoy Subway products at a reduced price.
• Opportunities for career advancement and professional development within the company.
• A collaborative work environment that values teamwork and mutual support.

Salary:

• Annual salary range: $45,000 to $55,000, based on qualifications and experience.
• Performance bonuses to recognize exceptional contributions and achievements.

About the Company:

Subway is a globally recognized brand in the fast-food industry, committed to delivering fresh, high-quality meals and exceptional service. With a presence in over 100 countries, Subway continues to innovate and lead the way in the quick-service restaurant sector. We are dedicated to providing a dynamic work environment that offers opportunities for growth, career advancement, and personal development. Subway values dedication, collaboration, and a passion for delivering outstanding food and service. Join Subway and be part of a team that is committed to reshaping the fast-food experience globally.

FAQ's:

Q) Does Subway hire for solo-shift operations?

A) Some locations schedule single-employee shifts.

Q) Are sandwich builds standardized?

A) Yes, employees follow specific build guides.

Q) Do roles involve inventory restocking?

A) Yes, staff handle ingredient prep and stocking.

Q) Is customer customization a key responsibility?

A) Yes, orders are customized per customer request.

Q) Are closing procedures part of the role?

A) Yes, cleaning and prep are part of closing shifts.