Customer Service Specialist

Chick-fil-A

Jacksonville Beach, FL, 32240

Full Time, Part Time

6 May 2026

Chick-fil-A Team Member Opportunity

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type: Full-time and Part-time ($14-$16 per hour)

Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay

Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned

Qualifications and Requirements:

Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 20 lbs on a regular basis
Have the ability to stand for long periods of time

Restaurant operated by independent franchised business owner who makes all employment decisions and are responsible for their own content and policies.

Work schedule:

Day shift
Night shift
Weekend availability

Benefits:

Flexible schedule
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.