Unit Supervisor

Description:

At KFC, we believe in fostering an environment where collaboration, outstanding service, and operational excellence are paramount. As a Unit Supervisor, you'll be instrumental in driving KFC's success, while also benefiting from clear pathways for career growth within KBP Foods, a leading quick-service restaurant organization. Join our team, help us create memorable customer experiences, and elevate your career in the vibrant food industry you're worth it.

Qualifications

• Positive Demeanor: A readiness to engage with a friendly smile is essential.
• Collaborative Spirit: Individual success is intrinsically linked to the team's achievements.
• Growth Mindset: Eager to learn and diligently apply established processes and guidelines.
• Minimum Age: Must be at least 18 years old with valid U.S. work authorization.
• Availability: Flexibility with scheduling, including evenings, weekends, and holidays, is required to meet business demands.
• Physical Requirements: Capable of prolonged standing and lifting up to twenty-five pounds.
• Dependable Transport: Reliable means of commuting to and from work.
• Enthusiastic Participant: A willingness to contribute positively to the Mitra culture and enjoy the work.

Benefits

• Our Philosophy: We firmly believe that while skills can be acquired, passion is an inherent trait.
• Supportive Company Culture: A family-oriented atmosphere where everyone feels valued.
• Convenient Hours: No breakfast shifts, with typical restaurant closing times around 11 PM.
• Recognition Programs: Programs designed to acknowledge and reward employee contributions.
• Community Engagement: Opportunities to participate in local community initiatives.
• Competitive Compensation: Wages that reflect your dedication and hard work.
• Employee Perks: Discounts on our delicious menu items.
• Professional Development: Access to various educational resources.
• KFC Scholarships: Up to $20,000 available for college or trade school.
• Tuition-Free Degrees: Fully funded degree programs through the KFC Foundation.
• Career Advancement: Clear opportunities for upward mobility within the organization.

Responsibilities

• Leadership & Oversight: As a Unit Supervisor, you will guide your team in delivering exceptional food with a smile, ensuring quick service in a pristine restaurant environment.
• Comprehensive Training: You will provide thorough and detailed training on customer service best practices, food preparation techniques, equipment operation, technology utilization, and adherence to both Brand and Mitra Standards.
• Customer Satisfaction: Oversee the team to ensure every customer enjoys an outstanding experience, from a warm welcome to swift and efficient service, culminating in delicious food served with a positive attitude.
• Food Safety Compliance: Uphold and enforce all food safety protocols to safeguard the health and well-being of our customers.
• Quality Food Preparation: Supervise and participate in the preparation and cooking of food items, strictly adhering to KFC's established quality standards.
• Brand Presentation: Ensure the team maintains a professional appearance, representing the face of our restaurant. This includes adherence to uniform and grooming standards.
• Team Collaboration: Foster a highly collaborative environment, encouraging team members to support each other for a positive and productive workspace.
• Continuous Improvement: Take direction from higher management, actively participate in leadership training, and apply learned principles to daily operations.
• Cleanliness & Maintenance: Guarantee the restaurant remains immaculate and well-maintained, encompassing front-of-house, kitchen areas, and equipment, to ensure a safe and efficient operation.
• Professional Work Ethic: Promote dependability, punctuality, and enthusiasm, ensuring each shift is approached with dedication.
• Positive Team Dynamic: Work cohesively with your team to ensure every shift is both enjoyable and successful.
• Service Excellence: Champion the delivery of exceptional guest experiences through friendly interactions, impeccable cleanliness, and high-quality food.
• Operational Standards: Maintain the restaurant's high standards of cleanliness, equipment functionality, and overall operational efficiency.
• Regulatory Adherence: Ensure strict compliance with all applicable laws, regulations, and Brand/Mitra standards and policies.