Kitchen Manager

Company Overview:

Chick-fil-A is a leading fast-food restaurant specializing in high-quality chicken dishes and exceptional customer service. As a Kitchen Manager, you will oversee the back-of-house operations, ensuring food quality, efficient processes, and a supportive work environment. This position provides leadership opportunities, professional growth, and the chance to make a meaningful impact on both team members and guests.

Role and Responsibilities:

• Oversee daily kitchen operations to ensure food is prepared accurately, served promptly, and maintains quality standards.
• Provide mentorship and supervision to kitchen staff to foster growth, teamwork, and development.
• Ensure compliance with sanitation standards and food safety protocols.
• Maintain a clean, organized, and efficient kitchen environment.
• Coordinate schedules, training programs, and onboarding for new team members.
• Manage inventory, requisition necessary supplies, and minimize waste.
• Collaborate with front-of-house leaders to deliver a seamless guest experience.
• Quickly address challenges to maintain workflow during peak operational hours.
• Bridge language gaps within the team to facilitate clear communication and understanding of expectations.

Required Skills and Experience:

• Fluent in English and Spanish.
• 12 years of experience leading a team in a kitchen environment, in either fast-casual or fine dining.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety protocols; ServSafe Certification is a plus.
• Able to manage multiple responsibilities simultaneously and perform well under pressure.
• Excellent organizational skills and effective time management.
• Availability for early mornings, late evenings, weekends, and public holidays.

Compensation and Benefits:

• Hourly pay starting at $18.00, up to $21.00 depending on experience and qualifications.
• Opportunities for professional growth and leadership development.
• Reduced-price meals during working hours.
• Supportive and positive workplace environment.
• On-the-job training and advancement through experiential learning and career development programs.
• Sundays off in alignment with company tradition.
• Potential eligibility for additional benefits such as health insurance and paid time off, based on role and tenure.

About Chick-fil-A:

Founded by S. Truett Cathy in 1967, Chick-fil-A has grown to become a leading fast-food chain specializing in chicken, operating a large network of restaurants and generating billions in revenue annually. Known for the iconic chicken sandwich, outstanding customer service, and remaining closed on Sundays, Chick-fil-A remains a privately-owned, faith-centered company. The brand emphasizes people over profits and is dedicated to fostering personal and professional growth for all team members while serving communities with integrity and excellence.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.