Client Service Rep

Company Overview:

Chick-fil-A is committed to providing exceptional customer service while fostering a positive and inclusive workplace culture. The company values dedication, community, and growth, creating opportunities for personal and professional development. Chick-fil-A emphasizes teamwork, integrity, and service as core values, providing a platform for individuals to flourish in their careers and make a meaningful impact on others. By investing in the growth of its employees, Chick-fil-A ensures a supportive environment where everyone can achieve their potential.

Role and Responsibilities:

As a Client Service Representative at Chick-fil-A, you will play a crucial role in creating a warm and welcoming experience for all guests. You'll be responsible for delivering exceptional customer service, maintaining a clean and inviting environment, and working closely with the team to meet daily goals. This is an opportunity to develop strong communication and teamwork skills while contributing to a positive atmosphere for both guests and team members.

• Greet guests warmly, offering a professional and friendly reception.
• Efficiently process customer orders and ensure prompt service.
• Maintain cleanliness in the dining and front-of-house areas to guarantee a pleasant environment.
• Deliver orders to guests, ensuring all requests are met promptly.
• Work collaboratively with customers to create an unforgettable dining experience.
• Follow Chick-fil-A's food safety procedures and maintain top-notch customer service standards.
• Collaborate with fellow Client Service Representatives and leadership to meet daily targets.

Required Skills and Experience:

• Extensive training will be provided, no prior experience required.
• Dependability, punctuality, and a strong commitment to teamwork are essential qualities.
• Aptitude for multitasking and excelling in a fast-paced environment.
• Excellent communication skills and a dynamic, friendly approach to customer service.
• A willingness to receive feedback and contribute to a culture of continuous growth.
• Applicants must be 15 years of age or older.
• Willingness to adjust work schedule to accommodate evening and weekend shifts as needed.

Compensation and Benefits:

• Competitive compensation based on experience and role within the company.
• Free meals during shifts for all staff members.
• Weekly closure on Sundays, ensuring time for rest and personal activities.
• Flexible scheduling to accommodate individual availability.
• Scholarship opportunities available for employees seeking higher education.
• Full-time employees have access to health, dental, and vision insurance options.
• 401(k) retirement savings account available for full-time employees.
• Opportunities for leadership development and career growth within the company.
• A dynamic work environment that encourages collaboration and embraces individual perspectives.

Salary:

• The salary is competitive and will be determined based on the candidate's experience and qualifications. Pay details will be communicated during the interview process.

About Chick-fil-A:

Chick-fil-A is more than just a fast-food restaurant; it's a place where individuals are encouraged to grow personally and professionally. The company's values of service, integrity, and dedication drive everything it does. Chick-fil-A fosters an inclusive, supportive, and collaborative work culture, empowering team members to take ownership of their roles and contribute meaningfully to the community. The company is committed to providing opportunities for leadership development and creating a positive impact on everyone involved, from customers to employees.