Retail Store Manager

Retail Store Manager

Job Summary of Retail Store Manager:

You will oversee the operations of a single store, managing a team to achieve financial goals and delivering exceptional experiences to every guest. This role is perfect for a seasoned leader looking to make an impact. With our comprehensive 8-week training program, you'll have all the tools and support to lead your store successfully. At Panda Express, we are committed to your professional and personal development, offering opportunities for growth within a vibrant and supportive community.

Job Duties and Responsibilities of Retail Store Manager:

• Manage all aspects of daily operations for your store, ensuring optimal performance in financial, operational, and guest service areas.
• Lead by example by recruiting, hiring, training, and developing associates to build a high-performing team.
• Monitor financial goals, sales performance, and cost control to drive profitability and business success.
• Ensure the highest standards for food quality, cleanliness, and customer service are met consistently.
• Utilize marketing strategies to enhance guest experience and attract new customers.
• Oversee kitchen operations, ensuring food safety and inventory management procedures are followed.
• Provide coaching and mentorship to associates, fostering a positive work environment and encouraging growth and development.
• Ensure compliance with health, safety, and food handling regulations while maintaining a clean and organized kitchen.

Qualifications and Experience of Retail Store Manager:

• High school diploma or equivalent required.
• Previous experience in restaurant management or a related leadership role.
• Serve Safe certification required.
• Willingness to relocate within a 50-mile radius of the store location.
• Flexible schedule, including availability on weekends and holidays.
• Strong leadership, communication, and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to lift up to 50 lbs and work for extended periods while standing.

Benefits of Retail Store Manager:

• Free meals during shifts.
• Attractive compensation package with bonus opportunities.
• Discounts at theme parks, gym memberships, and more.
• Full medical, dental, and vision insurance coverage.
• 401K plan with Panda Restaurant Group match to help you plan for your future.
• Generous paid time off and paid holidays for a balanced work-life lifestyle.
• Continuous career and leadership development, including ongoing training.
• Scholarships and continuous education assistance to support personal growth.
• Rewarding associate referral bonus program to recognize top team contributors.
• Income protection, including disability, life, and AD&D insurance for peace of mind.
• Pre-tax dependent care flexible spending account to help with childcare expenses.

Salary:

Starting at $59,000 - $78,000 per year bonuses (with potential earnings exceeding $100,000 per year).

About Panda Restaurant Group:

Panda Express, the flagship brand of Panda Restaurant Group, is the largest family-owned American Chinese restaurant concept in the U.S. Founded in 1983 in Glendale, California, we now have nearly 2,300 locations globally and continue to expand. Our mission is to provide exceptional Asian dining experiences while helping our people achieve better lives. Whether through serving guests or fostering growth opportunities for associates, we believe in a family-oriented environment where everyone can thrive.

FAQ's:

Q) Does Panda Restaurant Group hire beyond restaurant locations?

A) Yes, corporate, supply chain, and leadership roles are available.

Q) Are wok cooking skills part of restaurant roles?

A) Yes, many kitchen roles involve wok-based cooking.

Q) Is leadership development emphasized?

A) Yes, structured leadership pathways are a core focus.

Q) Are performance metrics used for advancement?

A) Yes, advancement is tied to operational performance.

Q) Does Panda operate company-owned locations?

A) Yes, most locations are company operated.