Food Service Manager

Company Overview:

Are you on the hunt for employment or an opportunity to be part of a team Are you seeking an employer who appreciates and values your input Join the We Appreciate You team, a company that provides competitive perks, acknowledges and celebrates accomplishments, supports internal promotions, encourages a healthy balance between work and personal life, and treats all individuals with dignity! The Wenspok Companies operates as a privately owned franchise of Wendy's Restaurants, managing over 67 Wendy's branches spread across several states such as Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska, with a workforce of more than 2,500 team members. Our ideal team member candidate is a results-oriented professional with a strong focus on customer satisfaction for both internal and external clients!

Role and Responsibilities of Food Service Manager:

As an Food Service Manager, you will be responsible for management of the entire restaurant's operations, working directly with the General Manager as the store's second in command. You will provide direction, training, and expertise to ensure customer expectations are exceeded while overseeing operations and developing team members. Key responsibilities include

• - Provide instruction, support, and leadership to help staff evolve into a top-performing unit.
• Cultivate a friendly and hospitable ambiance in the workspace and dining space to enhance the experience of guests and staff.
• Monitor and uphold adherence to food safety guidelines to ensure compliance with regulations.
• Optimize store performance and meet profit targets through the implementation of effective operational management techniques.
• Maintain the expected levels of quality, service, and cleanliness within the restaurant premises as per the QSC standards.
• Ensure the protection of Wendy's brand and possessions.
• Exhibit a relentless pursuit of results and strive to surpass customer service standards.
• Follow and reinforce the standard operational guidelines within the company.
• Conduct inventory counts and accurately record product levels.
• Coordinate team members' schedules to meet staffing requirements.
• Enforce adherence to established guidelines for the safe handling and preparation of food within the restaurant's premises.
• Monitor and adjust food, labor, paper, and other costs that can be managed within the business.
• Assist the restaurant management team in meeting profitability objectives.
• Deliver exceptional solutions and choices while keeping the customer's needs at the forefront of the process.
• Visit alternative restaurants, nearby corporate locations, financial institutions, and appointments as requested.

Required Skills and Experience of Food Service Manager:

• A high school diploma or its comparable alternative is required, along with possession of all required paperwork as dictated by state and federal legislation.
• Applicants are required to have a minimum of two years of experience as a Shift Supervisor or at least one year as an Assistant Manager in the restaurant field, ideally in high-volume QSR or fast-casual restaurants.
• Capacity to adapt to changing schedules, which may involve weekends and holidays.
• - The position necessitates a valid driver's license and the availability of private transportation.
• Shown aptitude in supervising and organizing a team amidst a fast-moving and vibrant context.
• Familiarity with cost of goods sold is necessary for accurate financial analysis.
• Strong skills in tackling problems and reaching conclusions.
• Concentrating on delivering outcomes and prioritizing the needs of clients.
• Ability to come to work promptly and as scheduled.
• Competence in adhering to direction and fostering positive relationships with coworkers.
• Proficiency in completing all applicable training programs.

Preferred Qualifications for Food Service Manager:

• Experience in restaurant management within fast-food establishments with a focus on handling large numbers of customers.
• Possessing strong technical skills with computers can be advantageous.
• Skilled in managing financial controls and operational functions effectively.

Compensation and Benefits of Food Service Manager:

• Competitive foundational salary commensurate with the individual's pertinent work experience.
• Realistic incentives for promoting a healthy lifestyle.
• Coverage for medical expenses, dental treatments, vision care, and prescription drugs.
• Paid vacation.
• Life insurance.
• Employer-sponsored 401(k) scheme providing at least a 5% matching contribution.
• Favorable prospects for both career progression and financial growth.
• Within our company, there is a significant emphasis on providing a supportive environment and fostering internal growth, exemplified by the fact that 97% of our managers have risen through the ranks internally.
• Customized mentoring, encouragement, and utilities to assist you in reaching your targets.
• Defined pathways for individuals seeking longevity in their chosen career.
• Invitation to participate in the management of a business exceeding the million-dollar mark.

About Wendy's:

The Wenspok Companies is an Equal Opportunity Employer committed to creating a workplace where team members are valued, appreciated, and empowered to succeed. We believe in promoting from within and providing the support, training, and career development opportunities needed for long-term success. This job opportunity is with one of our many franchisees-independently owned and operated Wendy's franchise organizations that determine their own compensation, benefits, and career programs which may vary from company-owned locations. Join our We Appreciate You team and discover a career where your contributions are recognized and your growth is supported!

FAQ's:

Q) How does Wendy’s structure crew responsibilities?

A) Crew members are cross-trained across order taking, food assembly, and service stations.

Q) Does Wendy’s emphasize speed-of-service roles?

A) Yes, efficiency and order accuracy are key performance expectations.

Q) Are shift changes frequent at Wendy’s?

A) Shift rotations may occur to support peak meal periods.

Q) Does Wendy’s hire specifically for grill operations?

A) Yes, grill-focused roles are available in high-volume locations.

Q) Is teamwork a major performance factor?

A) Yes, Wendy’s evaluates performance based on collaboration and service flow.