Kitchen Shift Leader

Company Overview:

Chick-fil-A is a leading fast-casual restaurant chain renowned for high-quality chicken dishes, exceptional service, and a people-first culture. The Kitchen Shift Leader plays a crucial role in supporting daily restaurant operations, mentoring team members, and ensuring operational excellence. This position provides leadership experience, professional growth opportunities, and the chance to make a positive impact on both team members and guests.

Role and Responsibilities:

• Demonstrate Chick-fil-A's core principles and cultural values in all actions.
• Assist senior management with executing daily operations efficiently.
• Guide, mentor, and support team members to foster personal and professional growth.
• Set a positive example through strong work ethic, proactive behavior, and commitment to exceptional service.
• Ensure tasks are completed accurately and efficiently to support smooth restaurant operations.
• Lead by example to encourage adherence to operational standards and high-quality service.

Required Skills and Experience:

• Minimum age of 21 years.
• Availability to work Monday through Saturday, typically from 2:00 p.m. to 11:00 p.m.
• Previous restaurant or kitchen experience required.
• Prior leadership experience in a kitchen is advantageous but not mandatory.
• Adept at multitasking and managing teams to meet operational goals.
• Ability to thrive in a fast-paced, sometimes noisy, and warm kitchen environment.

About Chick-fil-A:

Chick-fil-A emphasizes fresh, high-quality ingredients in all menu items. Chicken is made from whole breast meat without fillers or hormones and is hand-breaded on-site. Produce is delivered multiple times per week to ensure freshness, salads are freshly chopped daily, and beverages like Chick-fil-A Lemonade are crafted with freshly squeezed lemons, pure cane sugar, and water. The company's dedication to quality, service, and integrity creates a workplace where employees can grow while positively impacting the guest experience.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.