Service Manager

Service Manager

Job Summary of Service Manager:

Texas Roadhouse is seeking to lead Front of House operations, ensuring every guest receives Legendary Food and Legendary Service. This role involves managing employees, driving sales, and creating an energetic, safe, and welcoming environment for both staff and guests.

Job Duties and Responsibilities of Service Manager:

• Drive sales, maintain service standards, and enhance guest satisfaction
• Oversee compliance with employment policies and maintain restaurant cleanliness and guest safety
• Provide or coordinate Front of House training programs
• Manage performance of Front of House employees, including evaluations, coaching, and discipline
• Control liquor orders and costs while adhering to Responsible Alcohol Service guidelines
• Support employee development through daily feedback and mentorship
• Participate in recruitment, interviewing, and hiring of Front of House staff
• Plan work schedules, assign tasks, and direct daily operations before, during, and after restaurant hours
• Create a fun and engaging work environment through contests, theme nights, and staff incentives
• Ensure safe food handling and operational standards are consistently practiced

Qualifications and Experience of Service Manager:

• Proven experience in restaurant management or supervisory roles
• Strong leadership, communication, and interpersonal skills
• Ability to thrive in a fast - paced, high - volume environment
• Knowledge of food safety, sanitation, and liquor regulations
• Team - oriented mindset with a passion for guest service and staff development

Benefits of Service Manager:

• Choice of best - in - class medical plans
• Dental and vision insurance
• Paid vacation, parental, donor, bereavement, and fully paid maternity leave
• Adoption assistance
• Short - term and long - term disability coverage
• Life, accident, and critical illness insurance
• Identity theft protection
• Employee assistance program
• Business travel insurance
• 401(k) retirement plan and flexible spending accounts
• Tuition reimbursement up to $5,250 per year
• Monthly profit - sharing and quarterly restricted stock units program
• Community engagement opportunities and annual holiday bonus

Salary:

Competitive salary with performance - based incentives and weekly pay.

About Texas Roadhouse:

Texas Roadhouse is a people - first company dedicated to delivering Legendary Food and Legendary Service. Our culture emphasizes teamwork, recognition, formal training, and professional growth. We value diversity and are proud to be an equal opportunity employer, welcoming applicants from all backgrounds.

FAQ's:

Q) Does Texas Roadhouse hire for high-energy dining rooms?

A) Yes, lively atmospheres are typical.

Q) Are hand-cut steak preparation roles available?

A) Yes, meat cutters work on-site.

Q) Is line dancing part of staff culture?

A) Some locations incorporate dancing traditions.

Q) Are dinner hours the busiest?

A) Yes, evening shifts drive volume.

Q) Is teamwork emphasized?

A) Yes, coordination is critical.