Assistant Store Manager

Assistant Store Manager

Job Summary of Assistant Store Manager:

This role supports management in developing a high performing team while delivering exceptional guest experiences. The position involves assisting in daily operations, coaching team members, and ensuring adherence to brand and quality standards.

Job Duties and Responsibilities of Assistant Store Manager:

• Assist management in leading and developing team members, including coaching and training.
• Support daily operations to ensure smooth and efficient workflow.
• Maintain a guest-focused culture, ensuring high standards of service and product quality.
• Assist in scheduling, performance management, and team development initiatives.
• Ensure compliance with health, safety, and sanitation guidelines.

Qualifications and Experience of Assistant Store Manager:

• Positive attitude with a passion for guest service.
• Ability to work in a fast-paced, team-oriented environment.
• Strong communication and interpersonal skills.
• Previous experience in retail, food service, or supervisory roles preferred but not required.

Benefits of Assistant Store Manager:

• Flexible schedules
• Work today / pay tomorrow options
• Raises based on training and performance
• Health, dental, vision, and life insurance
• 401(k) program with company match
• Employee discounts on products and select retailers

About Baskin Robbins:

Baskin Robbins is a global leader in ice cream and frozen treats, recognized for innovation, quality, and customer satisfaction. The Baskin Robbins fosters a supportive and inclusive work environment, offering team members opportunities for growth and development.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.