Front of House Team Member

Company Overview:

Chick-fil-A is known for its dedication to exceptional customer service, community involvement, and high-quality food. At Chick-fil-A Totem Lake, we value our team members and treat everyone with honor, dignity, and respect. As a Front of House Team Member, you will play a vital role in creating a welcoming and elevated dining experience for every guest. You will join a supportive and fast-paced environment that encourages both personal and professional growth.

Role and Responsibilities:

As a Front of House Team Member, you will be responsible for providing outstanding hospitality and maintaining a clean, organized work environment. You will serve guests with excellence and help ensure a seamless dining experience.

• Greet and serve guests with a friendly and positive attitude
• Maintain cleanliness and organization in the dining and service areas
• Work efficiently in a fast-paced environment while maintaining attention to detail
• Collaborate with team members to provide top-quality service
• Support operational goals by assisting with order accuracy and guest satisfaction

Required Skills and Experience:

• Personable and passionate about serving others
• Strong communication and customer service skills
• Confidence and professionalism when interacting with guests
• Ability to stay calm under pressure and multitask effectively
• Dependable and hardworking team player
• Proactive attitude with a willingness to take initiative

Preferred Qualifications:

• Previous experience in food service or hospitality is a plus but not required
• Leadership qualities and interest in growth opportunities within the company

Compensation and Benefits:

• Pay range: $18/hr $20/hr
• Health, dental, and vision insurance
• 401(k) with company match
• Flexible schedule and paid time off
• Paid sick leave and paid training
• Performance-based advancement and leadership development opportunities
• Employee discounts and referral program
• College scholarships
• Uniforms provided
• Closed on Sundays

About Chick-fil-A:

Chick-fil-A is one of the nation's leading quick-service restaurant brands, recognized for its commitment to excellence, community service, and hospitality. Founded on principles of care and respect, Chick-fil-A fosters a culture where employees are valued and empowered to succeed. The company focuses on teamwork, personal growth, and leadership development while serving high-quality food in a friendly environment. Joining Chick-fil-A means being part of a company that genuinely cares for its people and its guests.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.